Asset and CMDB Sync

Chris Greene · ‎08-21-2025

I loaded assets into the asset table. All but a handful sync'd with the correct CI in the CMDB. How do I get the ones that didn't to synch?

Dr Atul G- LNG · ‎08-22-2025

Hi @Chris Greene

My video will be helpful for troubleshooting

https://youtu.be/Oi69-7GHOGs

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717902

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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