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Task approval/reassignement email notification

 Hey Everyone below is my requirement and im using the scheduled job (attached below code) created 3 event and notification for it. I need some guidance can anyone please look at the solution as its not working on my sideHIGHLY APPRECIATEDApproval Ta...

Remove mobile device from ITAM licensing resource counts

I have a request from my Asset manager, she wants to remove 'Mobile Device' from ITAM Licensing Resource Counts. How can this be done? When she look at the ITAM licensing resource counts, she's still seeing mobile devices under the End User Computer ...

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Resolved! Hash Value uses on the core company records

Hi  On the core company table after enabling the data normalization plugin a new field called Hash is created. This field holds the unique value realated to each company record. Now I would like to know what are areas where this Hash value would be u...

Sagar Rd by Tera Contributor
  • 1029 Views
  • 2 replies
  • 2 helpfuls

some field in alm_asset table is read only

Hello all , I have in some forms fields is read only But in another forms it is not read only would you please help me with that I want all the fields is updatablekind regards

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HAM Pro

What are the requirements for HAM Pro? 

AnanyaT by Tera Contributor
  • 915 Views
  • 4 replies
  • 0 helpfuls

How does ITAM Licensing work?

Hi Everyone,I understand that the licensing of ITAM is charged for the use of ITAM applications, be it HAM or SAM (Reference). But I have been wondering how does the licensing for ITAM works in terms of how many user accounts (fulfillers?) I am entit...

When should an Asset create a CI

Hi, I initially learnt to create CIs once they become operational (deployed) to track them.It makes sense in things like laptops. Once ordered and stays in a stockroom and not yet operational, do not create CI yet. But once it is assinged to an user ...

Resolved! Enter Asset Tag and Serial Number when receiving pre-created assets

How can I populate the 'Asset Tag' and 'Serial Number' fields when I'm receiving an asset, if that asset was already created?After the PO is ordered, the 'Create hardware assets prior to delivery' action is called to create the shell assets. (We're n...

Ryan S by Mega Sage
  • 1872 Views
  • 3 replies
  • 5 helpfuls

Hardware Model maintenance active = false

good day and sorry if this question has been asked, I did try to search.  I am looking for how/when does a hardware model's active flag go from true to false.   I am trying to clean up the widgets on the dashboards and EOL within our lower environmen...