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Hardware Model Lifecycle

Mark Salinas
Giga Contributor

Does ServiceNow provide a method to load the end of life date for all hardware models? I thought Content Service might provide this information, but it only gives us information on newly discovered models.

1 REPLY 1

codyjankows
ServiceNow Employee

The content library does had a good amount of those dates. You will want to ensure that models have correct model numbers and are properly normalized.

 

 https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/hardware-asset-mana...