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a month ago
Hi all members of the HAM community,
Keeping in mind that HAM Workspace is the future way to go for users, I am missing a capability in this new workspace:
Import Shipment Notification is available in the legacy UI but not available (probably yet) in the HAM Workspace.
Has anyone already signaled this issue? Has anyone already solved this one or does anyone know if this topic is on the HAM Roadmap to be solved?
Looking forward to your reactions/ comments,
Ed
Solved! Go to Solution.
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3 weeks ago
Hi Mark,
Many thanks for your reaction: Although your mentioned release note refers to Enterprise Asset Management. Hopefully ServiceNow also enable ASN imports within Hardware Asset Management so we do not have to do this on our own.
I was not able to find the Zurich release notes for HAM; they will come soon I presume.
Many thanks again mate!!
Cheers,
Ed
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3 weeks ago
Select the 'highlights', 'upgrade info', 'new features' or 'changes to...' and within there, you can select the 'Hardware Asset Management 13.0.0' application/feature to show you anything related to HAM.
Or this link to get it all together: https://www.servicenow.com/docs/bundle/zurich-release-notes/page/release-notes/it-asset-management/h...
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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a month ago
It seems the added it in Zurich? "Navigate to Enterprise Asset Workspace > Asset operations > Shipmant Notifications"
https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/enterprise-asset-mana...
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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3 weeks ago
Hi Mark,
Many thanks for your reaction: Although your mentioned release note refers to Enterprise Asset Management. Hopefully ServiceNow also enable ASN imports within Hardware Asset Management so we do not have to do this on our own.
I was not able to find the Zurich release notes for HAM; they will come soon I presume.
Many thanks again mate!!
Cheers,
Ed
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3 weeks ago
Select the 'highlights', 'upgrade info', 'new features' or 'changes to...' and within there, you can select the 'Hardware Asset Management 13.0.0' application/feature to show you anything related to HAM.
Or this link to get it all together: https://www.servicenow.com/docs/bundle/zurich-release-notes/page/release-notes/it-asset-management/h...
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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3 weeks ago
Many thanks Mark!!
Ed