‎04-08-2024 11:42 PM - edited ‎04-08-2024 11:43 PM
I can see Model Id is discoverable via SCCM and other tools but not Model number...Is Model number & Model ID are same?
‎04-09-2024 12:27 AM
They are different. I have replied with my inputs on your other thread. Please go through the following URLs to understand more about model data:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687582
https://www.servicenow.com/community/sam-blog/improving-hardware-and-consumable-product-model-normal...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1281906
https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/product-catalog/ref...
