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Total cost in lease contract gets tax added by default.

Robert _ysakows
Tera Contributor

When I create a lease contract and save it, it automatically sets 'applicable taxes' field to 'sales tax' and increases the total cost by that tax. This is pretty annoying in the scenario when we want to upload legacy data via transform map and suddenly this gets added. I've tried to clear the tax fields in the transform map scripts but the tax is still being added.

I am looking for a solution to remove this default behavior. I am sure I am not the only one who faced this as it seems to be OOTB behavior.

 

thanks,

Robert

1 ACCEPTED SOLUTION

Brad Bowman
Kilo Patron
Kilo Patron

To prevent this behavior on data imports, on the Table Transform Map record, ensure the box labeled 'Run business rules' is unchecked, or set applicable_taxes = 'exempt'.  To prevent this from ever happening, inactivate or modify the Business Rule named 'Calculate Totals with Tax' on the ast_contract table, and/or the Script Include named 'ExpenseManagementUtils' which it calls.

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4 REPLIES 4

Brad Bowman
Kilo Patron
Kilo Patron

To prevent this behavior on data imports, on the Table Transform Map record, ensure the box labeled 'Run business rules' is unchecked, or set applicable_taxes = 'exempt'.  To prevent this from ever happening, inactivate or modify the Business Rule named 'Calculate Totals with Tax' on the ast_contract table, and/or the Script Include named 'ExpenseManagementUtils' which it calls.

Runjay Patel
Giga Sage

Hi @Robert _ysakows ,

 

This is because OOB configuration, check below BR.

 

  1. Sync tax fields
  2. Calculate Totals with Tax

 

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Runjay Patel - ServiceNow Solution Architect
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Robert _ysakows
Tera Contributor

Thank you both, combination of small changes in those two BRs worked for me.

Hi @Robert _ysakows .

 

Thank you for marking my solution as helpful! The community now supports multi-solution acceptance, allowing you to accept multiple answers.