Background script/Fix script
Hi Community, How to check that newly created variable is attached to the existing RITMS? If it's not attached the how to attach new variable to existing RITMS. Thanks,Manu
Forum Posts
Resolved! HAM Pro featutres upgrade in Washington
Hi All, I looking for HAM Pro feature upgrades from Utah Vs Vancouver Vs Washington Release. can you please let me know document or PPT or KB which has the feature upgrade input.
Tracking Consumable Levels Over Time
Hi All,I've had a requirement to check the quantity of consumables over time in our stockrooms.Essentially, I need a line report that shows a trend per day in consumption of the device.In this example, headsets. I need to see that I start on 01/01/20...
How to set the scheduled job to run from Monady to Friday.
how to set the scheduled job to run from monaday to Friday only weekdays and also other job to run only on weekends SAT and SUN. Can any one please?
HAM pro : "Asset action : Swapped CI"
Hello Community I really like to swap action on incidents together with HAM Pro. But I have use case where this action does too much... Imagine you have an employee sitting on a shared desk with a fix monitor. This monitor is not assigned to any ...
ITAM - Asset Never Used
Hi All, I need to create a report for all the assets which are never used from asset creation date. In other words, I need to filter out the assets which are In Stock from the date of creation.
computers are missing in alm_hardardware table
Hi All, I am observing computers are missing in alm_hardware table where as record exists in cmdb_ci_computer. I tried to search in deleted records. but my session is cancelled. can anyone help me to troubleshoot this
Principle CI Classes not reflecting on CHG records after being set
Hi, My team and I have set up principle CI classes through the class manager to limit the CIs displayed on Incident and Change records. We see our principle classes reflected on the INC forms but CHG forms still show the full list of CIs. Any thought...
Open attachment in new window in workspace
How to open attachment in workspace to new window?Currently it opens on top of the workspace and hides the workspace.
Add more fields on mobile agent list screen
Hi All,I have a requirement to display more details on work order task in the list screen in ServiceNow mobile app, How can I add more fields in the list. Please help me with the steps.Thanks
Warranty integration with Dell Tech Direct
Hello ALL,I am looking to integrate with Dell Tech Direct, to get the warranty information in SNOW. Activated the Warranty APIFrom Dell Tech Direct! & received the required information (Client ID, Secret value),In SNOW created a Outbound REST Message...
Create functionality to showcase asset assignment history on the user profile.
Hello Team, Greetings from Kalyani. My requirement is like this: Create functionality to showcase asset assignment history on the user profile. A New widget will be created on the service portal which will display asset assignment history on the user...
Linking Service Catalog and Stock
Hi All,I'm just reviewing our asset estate at present, and wondered if anyone knows of a way to link a hardware model with a catalog item so that it displays either "In Stock" or "Out of stock" within the Service Catalog.The concept behind this, is t...
sla related list loading issue
Related list Loading issue in sla .. please suggest the solution. Thanks in Advance,Shashikant Patil.
Hardware Models For new Assets
We are purchasing new hardware devices and want to create the asset records using a hardware model which has lifecycle information available from the content library (we have purchased HAM Pro capability). I see the hardware model in the Content Libr...
