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‎12-20-2024 02:23 AM
When I create a lease contract and save it, it automatically sets 'applicable taxes' field to 'sales tax' and increases the total cost by that tax. This is pretty annoying in the scenario when we want to upload legacy data via transform map and suddenly this gets added. I've tried to clear the tax fields in the transform map scripts but the tax is still being added.
I am looking for a solution to remove this default behavior. I am sure I am not the only one who faced this as it seems to be OOTB behavior.
thanks,
Robert
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‎12-20-2024 04:16 AM
To prevent this behavior on data imports, on the Table Transform Map record, ensure the box labeled 'Run business rules' is unchecked, or set applicable_taxes = 'exempt'. To prevent this from ever happening, inactivate or modify the Business Rule named 'Calculate Totals with Tax' on the ast_contract table, and/or the Script Include named 'ExpenseManagementUtils' which it calls.
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‎12-20-2024 04:16 AM
To prevent this behavior on data imports, on the Table Transform Map record, ensure the box labeled 'Run business rules' is unchecked, or set applicable_taxes = 'exempt'. To prevent this from ever happening, inactivate or modify the Business Rule named 'Calculate Totals with Tax' on the ast_contract table, and/or the Script Include named 'ExpenseManagementUtils' which it calls.
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‎12-20-2024 04:45 AM
Hi @Robert _ysakows ,
This is because OOB configuration, check below BR.
- Sync tax fields
- Calculate Totals with Tax
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‎12-20-2024 05:29 AM
Thank you both, combination of small changes in those two BRs worked for me.
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‎12-20-2024 06:08 AM
Hi @Robert _ysakows .
Thank you for marking my solution as helpful! The community now supports multi-solution acceptance, allowing you to accept multiple answers.