Transfer Orders are not moving consumables to destination stockroom

[jonsr20]

Hello everyone,

I am having an issue with transfer order's when I transfer consumables they remain in the original stockroom under a sub state of pending transfer. All of the transfer task are complete so I am not sure why they are stuck in the original stockroom under a substate of pending transfer instead of being moved to the the destination stockroom. Has anyone else seen this issue or have any insight into a possible fix? Pictures of an example attached

[Ashok Sasidhara]

Check whether the information given in the following URL is helpful:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724307

[jonsr20]

No, the state before I try and transfer the item is In Stock substate available, it changes to pending transfer once I complete the transfer order task, but it does not move the items. 

[Ashok Sasidhara]

Check if there are any customized business rules running on 'Transfer order', 'Transfer order line' or 'Transfer order line task'.

[jonsr20]

Does appear there is one, this may be the cause I will investigate further. Really appreciate your time and assistance!