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Recurring Campaigns

There are times where you need to setup a recurring campaign, similar to a recurring calendar invite. Some common use cases are to recognize work anniversaries or employees on their birthdays. Since Campaigns allow you to create many forms of content...

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HR How-To: Displaying Assignment Group Durations

The Kingston release of HR Service Delivery introduced a metric that tracks when cases are reassigned and how long the previous assignment group owned the case.  This information is all captured and calculated using the platform's metric definitions ...

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Kiel Sanders by ServiceNow Employee
  • 2505 Views
  • 4 comments
  • 5 helpfuls

Now Assist for HR: Quick Start Guide

Welcome to the Now Assist for HR Quick Start Guide!   If you're just starting your Now Assist for HR journey, then you've come to the right place. This guide shares a quick overview and will help you get up to speed on activating and realizing value ...

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Melody Young by ServiceNow Employee
  • 5773 Views
  • 1 comments
  • 5 helpfuls

Talent Development- Vancouver features and capabilities

Talent Development (formerly Employee Growth and Development (EGD)) focuses on delivering a talent experience that helps employees to develop and grow, while also supporting organizations to future proof their workforce to deliver critical business o...

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amrithaanayak by ServiceNow Employee
  • 2935 Views
  • 3 comments
  • 2 helpfuls

HRSD Product Architectures

It always helps to understand how ServiceNow products work foundationally and how they are connected to other products, which is the purpose of the following product architectures.    EOT- Product Architecture Blueprint  Product Architecture Blueprin...

ServiceNow by Administrator
  • 1510 Views
  • 1 comments
  • 3 helpfuls

HRSD Vancouver: COE Security policies inheritance explained

HRSD Vancouver: COE Security policies inheritance explained Please find here a logical depiction of how COE Security policies and ACLs are evaluated in the (Out of the Box) ServiceNow setup COE Security Policies and ACL's COE security policies are a ...

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Willem by Giga Sage
  • 3079 Views
  • 4 comments
  • 15 helpfuls
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