Last week, ServiceNow attended HR Tech 2021 in Las Vegas!
After an eventful three days on-site, we’re excited to share how ServiceNow continues to the lead the charge in delivering best in class employee experiences.
Returning to an in-person event was a long-awaited experience for the ServiceNow Employee Workflows team. We were so amped to showcase our latest innovations which you can learn more about here!
Industry Trends: The Future of Work
Hybrid Work:
Hybrid is rapidly changing the future of work. HR Tech was a perfect example of this. Some keynote speakers tuned in virtually, conference spaces were safely socially distanced, and all attendees needed to verify vaccine status prior to arrival. Sound familiar? Session speakers described how the “new normal” will require organizations to drive flexible and unified employee experiences from wherever people choose to work. The experience of working from home and working out of a hotel space in the office should be consistent, safe, and seamless. At ServiceNow’s HR Tech booth, we also featured our latest and greatest capabilities in Workplace Service Delivery which can help you bring people and places safely together. Click here to learn more.
Personalized Journeys:
Across the sessions we attended, the need for human-centric and personalized employee experiences stuck out as an important organizational imperative. The Great Resignation has ushered in an era where companies are taking a retention-first talent approach. Consequently, internal mobility is now the key to driving organizational agility. On Day 3, Jason Averbrook emphasized the importance of designing employee journeys based on how people feel. Only then, can you retain top talent, build trust, and create a culture of care. Additionally, your managers are often front and center with supporting employees in navigating these career journeys. For managers to effectively drive great employee experiences, they’ll need the tools to design and build these personalized journeys. See how Employee Journey Management supports your managers and employees as they embark on career moments like reskilling and transfers from anywhere.
Day 1 Highlights:
To kick things off on Day 1, ServiceNow Employee Journey Management was named a Top HR Product of the year! It’s becoming increasingly competitive to attract and retain the right talent. Managers play an especially critical role to building long-term employee success. Employee Journey Management stands out as a flexible tool that empowers managers and HR teams to provide personalized support for the hybrid workforce of today and tomorrow. To learn more, check out this blog.
Additional resources: Journey Accelerator, Listening Posts, Learning Posts, Experience Packs
Day 2 Highlights:
On Day 2, industry analyst Josh Bersin joined us virtually to speak about the “Ten New Truths About the HR Technology Market”. Bersin highlighted how ServiceNow aligns to many of the ten truths – in particular, the following three: “Employee Experience takes over”, “ERP still strong, redefined”, and the “Creator Economy”. To sum it up, the employee experience tech stack is expanding, traditional ERP vendors and platform players are trying to define where they sit, and the creator economy is changing how we define employee experiences forever. It’s exciting to see the fast growth in the HR tech market and where ServiceNow pushes the envelope. Our foundational strength in the experience layer combined with our creator tools give us the unique capability to drive cross-enterprise journeys and workflows that meet your organizational needs faster. To learn more about Employee Workflows, click here.
On Day 2, we also had the chance to drop by the ServiceNow booth on the expo floor. Check out some snaps we captured of the team below!
Additional resources: ServiceNow Does it Again: Rome Release Pushes the Envelope
Day 3 Highlights:
Our last and final day featured an exciting session hosted by ServiceNow Principal Solution Specialist Eric Hemmer and our partners at Logical Design Solutions! Eric, Mimi, and Ken took the stage to share their thoughts on the 7-digital ecosystem imperatives for HR and what the future of employee experiences will look like.
Additional Resources: Logical Design Solutions
To those who attended, it was great seeing you at our booth! The ServiceNow team loved being in-person and we’re excited to see you at HR Tech 2022!
Additional Resources: What’s New in Rome for HR Service Delivery, Employee Center Forum, HR Service Delivery, Workplace Service Delivery
