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Employee Journey Management

Deliver personalized cross-departmental employee journeys with intelligent workflows that support in-moment tasking, learning, and listening.

Benefits of Employee Journey Management

Provide personalized employee career journeys

Let managers support and drive the productivity of their hybrid workforce from anywhere.

Measure in-moment employee feedback

Capture feedback, gain insight, and take action to improve the employee experience.

Deliver learning experiences in the flow of work

Provide curated content recommendations for employees based on their job position and interest.

Automate complex enterprise-wide employee journeys

Create connected cross-departmental experiences with pre-configured workflows.

Features of Employee Journey Management

Smooth the employee journey with custom transition plans

Journey accelerator

Provide templates that let managers personalize transition plans for employees.

Use survey feedback to improve the employee journey

Listening posts

Create surveys to capture in-moment feedback and gain insights to improve the employee experience.

Empower employees with custom learning experiences

Learning posts

Deliver tailored learning experiences in the flow of work to empower employees in the right moment.

Automate the employee journey for improved outcomes.

Lifecycle events

Automate complex employee journeys to improve operational efficiency and employee productivity.

Employee Journey Management is available with HR Service Delivery

How to get Employee Journey Management

Employee Journey Management is available with HR Service Delivery. Discover the power of the employee experience platform.

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Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.