We currently have the Knowledge Article creation process as follows:
1. Knowledge writer creates article. Clicks Publish when done.
2. Article routed thru approval layers. Ultimately approved and published or rejected and returned to author.
We want to incorporate the AQI into the process above, but not after the article has been published but rather as a step for the author to test their completed articles quality before they submit it to approval flow. Has anyone done this, or put a process in place similar to an AQI test during the article creation?
Looking for some ideas on how to promote quality of articles without approvers having to reject articles multiple times due to various reasons.
