Resolved! hrsd
Hi Team, can you please help to remove approval field is showing in the front end of service portal
Forum Posts
Has Anyone used Automated Order guide from onboarding lifecyle flow to generate laptop request
I am trying to utilize the existing order guide in the lifecycle Onboarding Event by selecting Automated Order Guide as fullfiller activity. When I test it it is throwing an error (see below) Anyone has any experience?
Looking for cade file guidance for indoor mapping
I have an old link and wondered if there is a new location to share with a client.
Not able Access to bulk upload for dev team
Hi All, We have created transform map but while doing bulk upload only admin person can use the transform map ,but hr admin person not able to access the bulk upload in the load data table , can anyone tell me where i need to remove the role in the ...
HR Agent workspace
When Attaching link to the article it leads to the article in the4 full screen/backend mode, while we would expect it to show in the HR portal. Therefore agents do not use it so often. Can we reconfigure it to show hr portal version?
Disable download pdf button on e-signature
Hello Community,How can we disable the the download pdf button on the e-signature template on the portal ?This is a task created on the service portal for the candidates to sign. We need to disable the highlighted download button so that the candidat...
Resolved! Add days to a date field/ variable
I am trying to add 28 days to a date variable based on date selected in another variable (i.e. both variables are mapped with form fields and the client script should run on employee service center and the HR case form as well). I have written an onC...
Translate tooltip in workspace "At a glance" in contextual side panel - HR Configurable workspace.
Hello!! I am trying to translate the tooltip which appears while hovering in agent workspace at the contextual side panel HR configurable workspace.I have also investigated the following tables sys_ui_message, sys_translated_text, sys_translated. But...
HRSD Success packs
Now create recently archived several workbooks. Would anyone have in local files..SLA config workbook, Notifications workbook and AgentWorkspace workbook
Restrict additional comments to the users from activities
Hello Experts, is it possible to restrict rejected comments added in the case activities do not visible to the end users? this comments added by approver and copied to the case activities. RegardsNC
Task management for HRSD
Hi, I am considering how to manage the tasks of HR Agent.I understand that Fulfillment Instruction, Check List, and HR Task can be used as functions of ServiceNow.I would like to hear your ideas about how to use them. I think that Fulfillment Instruc...
Knowledge Base Management Best Practices
We recently launched our employee service center in January 2020 and are now looking to build a strategy for maintaining our knowledge base to ensure content is up to date and accurate for our employees. We are looking to approach this holistically a...
Duplicate Alert after Report Save
Following a recent update to Vancouver, we are encountering an issue where saving reports results in the generation of duplicate alerts with the message "Report Saved: All Cases Created This Week". Are there others experiencing this problem, and does...
Record producer contain snc_internal role
Hi All / @Sandeep Rajput ,We have pushed our update sets in lower instance after instance clone, when we have pushed, we received error for Record Producer "Local update found rather in newer one" which is showed role is added "snc_internal". but if...
Add related list field to list view of a table
We have a case form that contains a related list that contains Participants list (ie Panel members and Participation Type). Is it possible to add one of the fields from the related list (in this case the Participant Contact) to the Case list layout s...
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