How can I link two HR cases together (parent/child)

[SA-Champ]

I'm trying to link a new HR case (child) to an existing HR case (parent).

When looking at my HR case, I have a 'child cases' tab in the related list, with only the 'new' option to create a new child.  I'd like to link an existing case.

Appreciate your feedback!

[Susan Britt]

I’m not at my desk at the moment, but there are several ways to accomplish this. The easiest would be to add the “Parent” field to your list view of HR Cases. Then on the child case, update the Parent value by double-clicking in the space from the list and entering/selecting the parent HR Case number. Be sure to select the green check mark to save the case value.

[Markus Nilsson · Accepted solution]

Hi,

If you right click in a column and select list control you can un-check the Omnit edit button.

/Markus