quick messages

[Apoorva A H]

How to capture the quick messages in additional comments of activity log ?

[swathisarang98]

Hi @Apoorva A H ,

The email sent through Quick message will be captured in activity log if you have selected Emails - autogenerated, Emails - correspondence from filter activity as shown below ,

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Mark Manders]

If you really need the text of the email added, you could try with a BR on the sys_email table, to filter on the source in the header for EmailClient and copy the body_text field to the comments. But for keeping the overview: use swathisarang98's solution, because that will clearly show it being an email. There must be a reason you are sending it through mail and not via comments.

[Apoorva A H]

Can u provide the code for this solution?

[Mark Manders]

This is a simple business rule. You can just use conditions. No need to code.