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12-26-2022 03:03 AM
Hi,
A report needs to publish on Incident state Open Vs Closed. Open(new, in progress, on hold) Closed(resolved & closed).
Basically 2 columns I have to show i.e. Open & Closed.
Please help me to do this.
Solved! Go to Solution.
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12-26-2022 05:19 AM
Hi Nihar,
you can add a dataset to existing report. So a report filtered for open on this month, and then add a dataset for closed on this month.
you can read further at: https://docs.servicenow.com/en-US/bundle/tokyo-now-intelligence/page/use/reporting/task/t_AddAnAddit...
if my answer have helped you for a resolution, please mark as accepted solution and give a thumb up.
Best regards
Anders
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12-26-2022 03:37 AM
Hi,
You can create a PA widget of the type time series
for Closed vs Opened.
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12-26-2022 05:19 AM
Hi Nihar,
you can add a dataset to existing report. So a report filtered for open on this month, and then add a dataset for closed on this month.
you can read further at: https://docs.servicenow.com/en-US/bundle/tokyo-now-intelligence/page/use/reporting/task/t_AddAnAddit...
if my answer have helped you for a resolution, please mark as accepted solution and give a thumb up.
Best regards
Anders
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12-30-2022 10:31 AM
HI @Nihar2
Didi my answer helped or do you need any further dialogue in relation to the question asked?
if my answer helped your further in you journey, please accept as solution
Best regards
Anders