- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2022 09:49 PM
While trying to create a ticket through a record producer using an API, it's throwing error for some particular sys ID
The end point is as below:
POST: /sn_sc/servicecatalog/items/{sys_id}/submit_producer
The sys ID is present and user being active, and the call is getting successful with using USER ID for the user profiles in the "requested for" field.
But while using the SYS IDs, it's throwing the error as below
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-28-2022 09:50 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-23-2022 12:57 AM - edited 11-23-2022 01:00 AM
1. Any default value in your variable like "javascript:gs.getUserID()". you can remove that and try.
2. Also try changing the variable backend name to requested_for1, just to rule out any conflicting script issues with same name.
Raghav
MVP 2023
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-28-2022 09:50 AM