In the form View of a Record at top left how we can change the Value of a record's attribute

Rohit  Singh
Mega Sage

In the top left of a form view where the Module Name is mentioned below that we have attribute of that record (incident number, Name of the record etc). If I need to change the attribute of that record then how we can do that.

 

For E.g. in an incident record of a form view in top left we have the module name mentioned i.e. Incident and below that we have an incident number. If I want change the INC number to any attribute of that record or if I want to remove the INC number and make it blank then how we can achieve it. 

 

Scenario: In a custom Application we have a table and in the form view I only see the Module Name but below the name of that record it is blank. I want to display the name of that record  which is a string field. The record in the table is does not have number series. Please refer snip  

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @Rohit Singh 

 

the value displayed in the mentioned fields is pulled from the field which has the "Display" checkbox enabled in the table configuration. Basically you can define any field as "Display" but be careful: Not all field types are suitable for that (HTML, Attachment etc.) and changing the "Display" option for an existing table may have negative consequences as also all link texts in reference fields are changed to the new "Display" value.

 

See https://docs.servicenow.com/csh?topicname=c_DisplayValues.html&version=latest for more information

 

Maik

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5 REPLIES 5

Please ignore my comment. I see it's working as expected thank you for you response. I will accept your solution.