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Sunday
Hello All,
I want only major incident managers to have the ability of creating outage.
We do not want to adhere/change the oob acls also i found one create outage button on so in incident records outages related record.
I want to know where is this button coming from and i want to see the configurations.
I found some task based buttons but i do not think those are the button .
I deactivated the task create outage button but still this button is visible on the form so i want to know where is this button configuration present.
Solved! Go to Solution.
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Sunday
I was able to find it under Related List Actions
You can edit and add condition for gs.hasRole('yourRole') in the script condition field
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Sunday
did you try searching in Related List Actions or List Actions?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Sunday
I was able to find it under Related List Actions
You can edit and add condition for gs.hasRole('yourRole') in the script condition field
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
