How to update [ glide.email.smtp.max_recipients ] property?

REI UEYAMA1
Giga Expert

Hello - 

We have a requirement from our client to send a bulk email to 175 users via Flow Designer.
Flow log shows that.
find_real_file.png

 

So,I tried to update  [ glide.email.smtp.max_recipients ] property to configure its limit number to 200.

Unfortunately , I can not  find its property in [sys_properties]table.

【Question】 What system property controls this maximum number? To solve the error, what should I do?

Any help would be greatly appreciated!

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

You can add the system property and provide your own value. System default is just 100.

Question though: when setting this to 175, and then suddenly the customer has more recipients, are you then going to change the system property again and again and again?

Or can you think of a different solution? Sending multiple emails to max 100 recipients? Or an email to a mailing list? Etc..

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

You can add the system property and provide your own value. System default is just 100.

Question though: when setting this to 175, and then suddenly the customer has more recipients, are you then going to change the system property again and again and again?

Or can you think of a different solution? Sending multiple emails to max 100 recipients? Or an email to a mailing list? Etc..

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thank you for your reply.
In [sys_properties]table , I cannot find [ glide.email.smtp.max_recipients ] property.↓
find_real_file.png

"add the system property" means create new property?↓
find_real_file.png

Like I mentioned:

You can add the system property.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thank you for your reply.
You means that? ↓
find_real_file.png
find_real_file.png