Hello, Community!
I'm trying to set up a Slack integration and I'm confused by the different options.
In the Slack app store, I can see already three options: "ServiceNow for Slack", "Now Actions" and the “Now Virtual Agent” App. In ServiceNow, I also see the Slack Spoke for Flow Designer.
Can someone maybe provide an overview what should be used for what? What is considered the "old way" and what should we avoid? If you dont use one of the Apps how is the matching of user in ServiceNow and in Slack handled ?
Any guidance on "what to use for what" would be a huge help.
