What is the Update piwb.instance_eligible_auto_train Property scheduled job?

Rain Vaine
Kilo Sage

Hello experts,

Do you have any idea of the scheduled job "Update piwb.instance_eligible_auto_train Property" since I cannot find any documentations regarding this one?
Do you have any link for documentations on what is this job and does it do?
All I know is that it is related to predictive intelligence particulary on AI search.

 

Regards,
Vaine

3 REPLIES 3

AnveshKumar M
Tera Sage
Tera Sage

Hi @Rain Vaine 

 

It is related to predictive intelligence workbench, you can refer the documentation at https://docs.servicenow.com/csh?topicname=itsm-piwb-pretrained-use-cases.html&version=latest

 

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Anvesh

Hello,

I also found that documentation in relation to the piwb.instance_eligible_auto_train system property, but it still doesn't have any information about scheduled job itself.

Regards,
Vaine

@Rain Vaine There is no documentation available but what it does is it will check whether your Instance is eligible for training or not (Based on your license) by making a call to the following API end point, and updates the piwb.instance_eligible_auto_train property accordingly.

 

https://sncmlscheduler.service-now.com/api/sn_service_request/instance/<YOUR_INSTANCE_ID>/auto_training_allowed

 

So this property value is always overwritten by the scheduled job if it doesn't matches with the value returned by API.

 

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Anvesh