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ITOM Payload Navigator (Identification and reconciliation)

Please find here a little tool I developed to help ITOM payloads debug. Why should I use this tool for?Debug IRE errors in payloadsNavigate and understand the content of discovery and interface payloadsThe tool will read a JSON or XML file and displa...

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benoitcrest by ServiceNow Employee
  • 2957 Views
  • 4 comments
  • 10 helpfuls

Certificate discovery for Sectigo – Pattern failed

If Certificate discovery of Sectigo CA is failing, it could be because of one of the following issues. 1. Incorrect Credential – Open the pattern logs from discovery logs. Check the output of step 5 "Get Certificate List". If it is empty that means e...

Azure AD & ServiceNow #2 - Prepping our PDI

This is a 4 part seriesSetting Up Our Test Azure & ServiceNow AccountsPreparing our ServiceNow Personal Developer Instance (this article)Adding ServiceNow Enterprise Application & Initial SetupConfigure Azure SSO & ProvisioningPreparing our PDIBefore...

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How to create a duplicate less ServiceNow CMDB

Hello Everyone, I would like to share one of my work that might helpful to my fellow ServiceNow colleagues i.e. ‘No Duplicate CI in CMDB’, which means stop the creation and cleanup the existing one. Notes:- 1) Generally my articles are lengthy in nat...

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Service Operations Workspace – TechStrong TV

Host: Alan Shimel discusses the latest innovation in ServiceNow‘s May Quarterly Store launch, Service Operations Workspace. Jeff Hausman and Chad Corriveau touch on the importance of Service Operations and how this new Workspace offers IT professiona...

chadcorriveau by ServiceNow Employee
  • 1024 Views
  • 3 comments
  • 1 helpfuls

Event Management BootCamp 2 : ServiceNow Mavericks

This article is the placeholder for all the activities performed in the event organized by ServiceNow Mavericks (an initiative to share knowledge with fellow ServiceNow developers and learn from the best in the market.) Event Details: Event Name:- Ev...

Cloud Management VMWare Operations : Tags Assignment

As there is a demand for more and more custom day2 operations for VMware in field, In this Blog, I walk you through the TagsAssignment on resources, If you go through these and look at other examples, you can mimic almost any operation on VMware, So,...

MID server

MID server The Management, Instrumentation, and Discovery (MID) server is a light weight java application.  MID server will not hold the data in it. MID server is used to initiate communication between ServiceNow instance and external tool, services,...

ITOM Now on Now

Ever wonder how ServiceNow uses its own products? We have a program we call Now on Now where ServiceNow employees highlight how they are innovating on the product. Listed here are presentations and white papers that relate to ITOM.    Now on Now Book...

ITOM Product Architectures

It always helps to understand how ServiceNow products work foundationally and how they are connected to other products, which is the purpose of the following product architectures.   Cloud Provisioning & Governance   Discovery   Event Management   He...

ITOM Success Packs

Planning a ServiceNow rollout can be overwhelming, and there will be a lot of moving parts. To help you get started, ServiceNow has created Success Packs as a part of its implementation methodology. Using suggested outcomes, all the steps, resources ...

ITOM Process Workshops

Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. Listed here are process workshop guides you can use to run workshops if you are self-implementing or to prepare if yo...

External Credential Resolver Debugging

External Credential Resolver Debugging: External credential resolver resolves credential from CyberArk password vault or other external credential storage vault. We need to follow certain steps to work through this which is documented here. Some comm...

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