Create or modify a discovery pattern and define its basic attributes. Make sure that the application for which you want to create a pattern, has a corresponding configuration item (CI) type and a CI classification. If the CI type you require is not ...
Tags: Discovery, CMDB, Install Status, Operational Status, Change Management, WLC, Best Practice Hello fellow ServiceNow practitioners, Have you ever come into work to find your queue flooded with unexpected tickets? We did. I want to share a rea...
Servicenow Discovery Implementaion Requirement Gathering & Pre-requisites. Are you strugging with Servicenow Discovery Requirements gathering and Pre-reqs ? Your wait is over you can now just use my template below which i used in my rescent discove...
DISCLAIMER: the directions and code featured in this article come with no support or warranty, explicit or implied. Caveat Emptor! Service Observability in ServiceNow ships with built-in integrations for vendors like Dynatrace, Datadog, and AppDyn...
Main Focus This section provides practical discovery strategies tailored to different technology architectures (on-premise, cloud, client-server) and addresses the critical challenge of URL availability and centralization for faster service mapping. ...
Custom Update Set The attached custom update set (Aruba-WAP-Controller-UpdateSet) is an 'all inclusive update set' that contains all the components to implement the Horizontal Discovery Pattern for a family of Aruba Wireless AP Controllers. The upda...
As a Product Manager for Cloud Accelerate within ITOM, I've consistently heard customer feedback highlighting the complexities of creating efficient and scalable catalog items for cloud services. Many customers express a strong desire to leverage Inf...
Introduction: In this Event management series we are looking at different aspects of event management as shown below. In previous articles we saw event rules and CI Binding ,if you have missed that then please go through them for proper understanding...
Kubernetes Discovery with ServiceNow - Complete Setup Guide Watch the Full Video Tutorial Soon! This article accompanies the NowDivas video tutorial on Kubernetes Discovery and will be uploaded soon.Subscribe to NowDivas for the complete walkthro...
Serial Number is not populated for Next Gen Juniper Firewall Devices. In case of Juniper device,JNXBox MIB( OID 1.3.6.1.4.1.2636.3.1.3 ) is the one that we have used to get the serial number for Juniper devices Firewall discovery flow goes like below...
How to Verify Identification Rules for Service Graph Connectors Date: October 31, 2025 Experience Level: Intermediate to Advanced Applies To: All Service Graph Connectors (Asimily, SCCM, Intune, Tenable, etc.) Tags: Service Graph Connector IRE Id...
Q1. What is AIOps LEAP and what does it do? Answer: AIOps LEAP is a smart tool that helps IT support teams fix computer problems faster. When the same issue keeps happening over and over, AIOps LEAP notices the pattern and creates a guide to fix it...
9 Steps to ServiceNow Integration with SolarWinds for Event Management In today's fast-paced IT landscape, seamless integrations between monitoring tools and IT service management platforms are crucial for keeping systems running smoothly. One o...
7 Steps - NetAPP Storage discovery Using SNMP Here is a quick guide on how to discover netapp storage in servicenow using SNMP. I have detailed 7 step guide which will help you kick start your netapp storage discovery in servicenow. The below co...
ServiceNow Discovery: How Windows CI Discovery Works Using Probes & Sensors Pre-Requisite Before starting, ensure: MID Server is installed on your machine MID Server status = Validated Discovery role access What is Discovery in ServiceNow? Servic...
Discovery: ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on t...
DESCRIPTION: Whenever a Cloud or IP Discovery is made, then from either flow we try to find appropriate Guest (Eg. Windows Server, Linux Server, etc) / VM Instance (Eg. Record in cmdb_ci_vm_instance or cmdb_ci_vmware_instance table) to add the Virtua...
MID Server Upgrade During Patching: Why Your Change Window Needs to Be 5+ Hours A Real Production Incident: How Manual Restarts Caused 2+ Hours of Yo-Yo Behavior Author: Selva Arun (Meena Arun) | ServiceNow Rising Star 2024 & 2025 Published: Dece...
How to create a schedule for Microsoft CA Certificate Discovery? Solution: Step1: Goto Discovery Schedule, Click on New button. Step2: Fill the Form Fields: Name: Give an appropriate name for the schedule. Discover: Select S...
Role : Sm_admin > admin for sm Sm_user > maintain , config , admin users Sm_App_owner > review approve own service Creds : SSH, SNMP, WINDOWS, CIM (STORAEG AND EXS SERVERS), VCENTER, For database mapping there wont be...
Srey Waghray
ServiceNow
LisaLatour
seanflack
Steph Morillo
