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Terraform Enterprise Integration in Cloud Management

Terraform Enterprise Integration in Cloud Management Introduction HashiCorp's Terraform Enterprise is a HashiCorp supported multi-cloud cloud provisioning and management system. There are two flavors in this  Terraform Cloud - It is SaaS and hosted b...

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Man am I liking this HTTP Classifier

Just had the opportunity to give the HTTP Classifier (London build+) a test drive with some friends that needed to discover some specific devices. For years I've had challenges with requests for iLO Discovery because of the nature of the device passi...

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doug_schulze by ServiceNow Employee
  • 9345 Views
  • 17 comments
  • 25 helpfuls

Maximize ITOM Value Framework

Modern IT Operations teams expect more than tool deployment. They want predictable outcomes, scalable foundations, and long-term operational value. After working with many organizations at different stages of their ITOM journey, a consistent pattern ...

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Create New or Modify Patterns

Create or modify a discovery pattern and define its basic attributes. Make sure that the application for which you want to create a pattern, has a corresponding configuration item (CI) type and a CI classification. If the CI type you require is not ...

Phase by phase Discovery Troubleshooting

Port scan/Scanning Phase(troubleshooting) : Shazzam cannot find any devices at all  It could be a network connectivity issue.   Shazzam cannot find any particular type of devices (SNMP/SSH/WMI) If it is not a network issue, first check the port_prob...

Azim Kazi by Giga Guru
  • 6165 Views
  • 3 comments
  • 22 helpfuls

CMDB Interview Questions

  CMDB Interview Questions   CMDB stands for?What is CMDB?What is CI?Which are base tables in CMDB?Difference between Asset and CIDatacenter is asset or not?In CMDB where we store datacenterIn how many ways to populate CMDB data?what is CMDB Relation...

Azim Kazi by Giga Guru
  • 45707 Views
  • 5 comments
  • 80 helpfuls

Get OS Details on Virtual Machine Instance

You have to write it on virtual machine instance pattern as extension. Also added xml for ease of use.      library {name = "GET OS"id = "3d0730798386f1104e2ef355eeaad3cc"description = "GET OS" step {name = "GET OS" parse_var_to_var {from_var_name = ...

Pratiksha by Mega Sage
  • 779 Views
  • 4 comments
  • 0 helpfuls

🚀 ITOM Tips & Tricks – Series 3

Hello ITOM Admins and Developers! Here are some practical tips and tricks to save time and avoid common pitfalls when working with Discovery, Service Graph Connectors, and Event Management.   里 1. Event Sync Between Instances A connector to pull/pus...

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Quick Start Guide for Visibility

If you're beginning the IT Operations Management (ITOM) Visibility journey, this guide provides essential information and resources to effectively implement and use ServiceNow's ITOM Visibility product.   Guide overview: Here's an overview of the top...

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