Hello,We have one issue there is company record which is set to Normalized = true at time of creation.But we found it is variant of one normalized company.We added variant in cds_client_mapping table, and normalized company name appearing in company ...
is ServiceNow added support for SCEP and ACME protocols ?
have reached my understanding of how this part of ServiceNow works…In the company table I have Dell.Inc and Dell Inc. as a company records. If I create a new computer record, I can select both Dell.Inc and Dell Inc. as the manufacturer. The referenc...
Hi Community, I implemented Cloud Discovery by using agent client collector. Before installing in the customer's environment, I implemented it in my PDI.(I cannot use agentless method because of my customer's security policy.)I checked that the Cloud...
Scheduled import for a large excel file is failing. Error message is: File /glide/nodes/rttmsdev001_16009/bin/../tmp/ids2151ecbdc556e100d3a2862e2daae3e9.tmp is too large (63660544) to be loaded on this instance
How To - Top Down Service Mapping - YouTube I recently took over the service mapping efforts at my company and had a follow up question about this Service Mapping video on Youtube. Specifically about utilizing Traffic Based mapping to compliment Patt...
I am getting 'adding target to blacklist' error. But when I run following powershell command from MID Server host I am getting authenticated for the same credential. gwmi win32_operatingsystem -computer 192.168.x.x -credential 'domain\username' What...
Hi All,We are configuring ServiceNow Discovery in order to discover Linux Server. We are using a MID Server deployed on a Windows machine. Based on this KB Article (How to use SSH Key based authentication for Discovery - Support and Troubleshooting),...
We switched over from the legacy CI identification scripts to the new Identification and Reconciliation engine for the CMDB. At first, the de-duplication tasks we useful and pointed out a few errors that we had. However, every false positive keeps re...
Since upgrading our Jamf plugin to version 2.13, we are unable to execute the 'SG-Jamf Computer' scheduled data import. When we attempt execution, the entry in the progress workers shows the following message: ConversionError: The undefined value has...
Hello, can Infoblox devices be discovered? Can Infoblox device be discovered like any other device ? what port and protocol will be used. We are not looking to integrate infoblox and Snow. Thanks, kranthi.
Hello, I have an import set table wherein data gets imported periodically. I have created a flow in designer to get triggered when a new record is created or updated in import set table and Run the action - update the "target record" in import set ta...
Dear community, I'm looking for a way to block users to remove the filter in a list on Workspaces. The documented "Restrict filters and breadcrumbs with fixed queries" (https://www.servicenow.com/docs/csh?topicname=t_RestrictBreadcrmbsWFixedQueries....
Hi All, We have to make Email option as mandatory and read only. As the on-call module is now available in SOW, I am trying to modify through UI Builder. Here in SOW, E-Post toggle switch should be always 'ON'. Any inputs? Thank you.
Hello all, Can anyone please let me know what are the prerequisites for the PRTG- ServiceNow Integration: 1. Port (Unidirectional / Bidirectional)2. Basic Auth Creds to be created in PRTG using what role?3. Any other prerequisites which are needed to...
