Hello Everyone, We are implementing a Proof of Concept (POC) for the Qualys Service Graph Connector and have successfully authenticated with the Asset Management and Tagging APIs. However, when attempting to load data, we encounter a socket error, an...
While adding an entry point in Service Mapping for type TCP, receiving the following error: "Failed to match endpoint of type cmdb_ci_endpoint_tcp, please check the identifier rules". I also updated the discovery properties to use CMDB identifiers, b...
Hi Everyone ,i am working on crowd strike falcon endpoint integration for security incident using Crowd strike Falcon Endpoint App.if any one having any document and Article Please help me on this this integration .Note: Not for CMDB Thanks in Advan...
Hello Everyone,Really hoping someone out there can help me with this issue. What I'm trying to do:Map via a URL, that takes a public IP to an Azure LB, kicks it to a backend pool (the backend pool is 2x F5 Loadbalancers). The error: When using the UR...
Hi, While doing Service Mapping Advanced (Vancouver) on demand course Lab, Under Discover ticket monster module,Under Create Pattern Identification section for JBoss WildFly Part 5,13th step is getting failed and 14th step is getting passed. can you...
Is there any possibilities for getting major technical attributes without administrative privileges? Customer would like to go for normal user rather than administrative privileges in discovery for windows server or is there any workaround for same ?...
Hi All As an OOB feature discovery is not bringing stack mode of a switch as well as stack switch members. While i'm looking through the probes, in "Network Switch" probe I have found a library which is called "Stached Switches". But it is empty an...
Hello, I am hoping there is a way to do this. I have an application that runs in AWS. We are currently in the process of standardizing our tagging but we still have different tags representing the same application. How do I relate multiple service c...
Hi, I have a requirement where i need to provide Read only API access to the following Table:"cmdb_ci_server"Could you please let me know how we can establish.
Hi all, I’m currently exploring the CSDM and I’m wondering if there are any additional classes within the model that we don’t currently have in CMDB. Specifically, I’m interested in understanding how others are differentiating between "actual appli...
We just got a number of these Dell PowerFlex R650's in stock, they are not on our network yet. Has anyone successfully Discovered them using a credentialed-log in?Or was SNMPv3 used? If non-Discoverable, what Model Category was used for the Hardware...
We noticed, as many probably did that ServiceNow introduced issues with Discovery of stacked switches which is described in KB1117145. The issue for us is we have hundreds of stacked switch components that have 2 issues to remedidate1. Discovery is s...
Hi, We have installed the SG-GCP plugin, when we run the schedule, the GCP runs fine till storage volume , fetches the details but when it tries to run the VM instance schedule job, its getting stuck at loading and getting cancelled without any erro...
Hi everyone, Is there a way to extract xml data from ServiceNow without attachments?Am now working on extracting records from customized tables of scoped application. However, attachments are not expected to be exported within the xml files. I found...
we are new in ITOM and discovered few application services for customer and now the aks to is get the tree hierachy of Business and Technical service. Would like to know how can we move forward to achive this. Would be great if more insight is provid...
