Can we calculate Impact with the use of risk assessment plugin on Change form?
Hi All, Can we calculate Impact with the use of risk assessment plugin on Change form?
Forum Posts
Algosec Service Now Integration using REST API
Hello Guys,Can some one help me with the steps of Service Now - Algosec Integration using REST API.Regards,Deepak
How to set FQDN field to Name field in ESX server by Discovery
Hi Team, I would like to set FQDN field to Name field in Discovery so that Discovery should pull the FQDN value to Name field instead of hostname. Please suggest how and where to set this? ThanksPrashant
How to solve Discovery warning 'No results returned from probe'?
This is a VMware discovery, and it is succesfull in retrieving all required VMware information.However, just before it connects and retrieves VMware information, there are two HTTP probes returning a warning. (most likely one for each vmware target)....
Are Separate Mid Servers required when discovering multiple domains that don't have a trust setup?
Let's say we have Domain A in which the Mid server is installed on and we want to discover 2 other domains (Domain B and C) but Domain B and C don't have a trust with Domain A. Does this require a Mid Server in Domain B and Domain C in order to disco...
Help Needed with PRTG Connector Alert Mapping
Hi Community,I’ve set up the PRTG connector, and data is flowing into ServiceNow. However, I’m unable to figure out how the received data is mapped to ServiceNow alerts. I also noticed that there doesn’t seem to be any specific event rule for PRTG in...
Resolved! Discovery updating decommissioned Servers instead of Deployed
Hello Community, I am new to discovery and we are having this particular issue after discovery completed.We have some servers with the same IP Address but different operational status one is decommissioned and the other is deployed. Once a discovery ...
Facing Error in discovery Schedule with error Failed Exploring CI Pattern, Pattern : Network Router
error message:Failed Exploring CI Pattern, Pattern name: Network Router, To Check Pattern I could see below error in Horizontal Discovery Log.How to resolve this issue. Check For Output Payload Errors2024-10-13 02:04:03: Errors were found in the outp...
Recording user availability for demand management module
Hi all,Looking at the YouTube demos of SPM, I really like the look of it and I think it could really work for us and our demand/resource management process. Whether I'm not fully understanding how the SPM module works I'm not sure, but where does a u...
Resolved! Automatically restart service in event management - auto remediation
Is there anyone here who has set up a Flow to automatically restart a service in Event Management? What is the best practice for this?What if there is a Windows Server or a Linux Server - there are two separate SubFlows for this as I see?Where do I k...
How Safe is ACC to be installed in AD & High Performance Servers
Dear Experts, We are in the process of discovering the AD servers. However, it was brought to our notice on how much secure the ACC are whether it can be hacked or someone can login to the ServiceNow by impersonating an admin user and can use the cr...
Can we set a one primary group for a user in sevicenow?
Hi All, I want to know if we can set one group as a primary group for all users. Example : Users -> 'Amit' is part of 5 groups but his,Primary Group -> Data Base group Can we set this in SNOW?
Resolved! What SN feature is better for Azure Cloud Discovery (Azure Service Graph OR Pattern based Cloud?
What SN feature is better for Azure Cloud Discovery (Azure Service Graph OR Pattern based Cloud Discovery)? We want to do Horizontal discovery on Azure VMs but foreseeing issues like VPN, Credentials. Would SG connector able to retrieve SW Installs a...
Confusing scenarios during cleanup. Mismatch in Lifecycle status of a server CI
Hey experts,I'm working on cleaning up our Windows server data in CMDB and encountering some lifecycle status inconsistencies due to historical decommissioning processes not being followed properly. I've identified two main scenarios I need help with...
Discovery Overkill? Cloud/SG/ACC-V/Horizontal
I am trying to determine what is really needed to get an accurate picture of our infrastructure without having too many sources populate the same data and creating a bunch of reconciliation rules. My question is do we need all of these, and if so wh...
