Hello everyone, We are setting up ACC. Mid server been installed and validated on linux server. We have two mid servers as of now. While trying to install the agent it ask for API key. Which we get from mid web server api key. Ideally it should h...
How to discover monitor in discovery?
Hello , we have events coming with node is name with FQDN or Short name like adc.ap.com or just adc.But in CMDB we have CI names with shortname , without fqdn.In the event rules , we have created a regex to strip the FQDN and mapped to a variable u_...
Dear community,I created a discovery extension that is working fine (check wether or not a win server has NFS services installed, and filling a custom field ((added in cmdb_ci_server )). It was working file in DEV & TST, but I made some mix/mess when...
Hello Community,I have a question regarding Nutanix Discovery:We have setup the configuration like in documentation described.https://www.servicenow.com/docs/bundle/vancouver-it-operations-management/page/product/service-mapping/reference/nutanix-pa...
I've got a curious problem with a service mapping activity. I've pretty much followed the Advanced Sim Course for Service Mapping to double-check my work and I can't for the life of me figure out what's going on.I have essentially created a custom ap...
Hi All, I am trying to connect to Oracle DB using JDBC from Data source to pull data from the DB. But I get the error as "'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' "after load and in ECC Queue i get this er...
Hi All,I want to set the threshold for "acc" in detail.In acc.yml, the CPU usage of "acc" itself is managed in percentage units.If the threshold is set to 5% and the OS's CPU usage is 95%, it could cause a failure in the OS.Can I configure it so that...
Hello wide team! Accordingly to docs, using winrm (TCP 5985 ) or winrms (TCP 5986) requires only one port opening, right?(ICMP Ping mandatory or not?)So no TCP/135?no WINS (legacy I confess)no NETBIOS (legacy I confess) Including in Shazaam? Many th...
Hi Everyone,Would just like to ask if there is an ability to get the list of installed software in a Citrix Workspace VDI to input in the Software Installations table. I did see there is a Citrix Connector but it looks like it is only for ITSM. Does ...
Hello Team,I'm new the ITOM process, I would like to know what are the pre requests to build a ServiceNow Mid Server.
Hi, what do you mean by Outages? How does Outages different from Incident, Problem & Change.What does these Outages Tabs in service mapping window mean? On which table we can see the Outage records? Thanks,Umashankar
Hello all,Can anyone please let me know as per your expertise that through what classifier is the pattern "Azure Resource Inventory (LP)" is triggered?I have created a custom pattern for "Azure Resource Inventory (LP)" and want to trigger the custom ...
Hello, I will start off by saying that my scripting skills are probably my weakest area in ServiceNow. I have a scenario where I have created a custom Discovery Pattern that is discovering an HP iLO (physical card installed on a server that allows re...
Hi, On many Windows Servers discovery pattern logs I see this error which is preventing the server to be discovered. I have already added/enabled the following IRE properties to true -glide.identification_engine.update_without_switch_enabled, glide.c...
