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createOrUpdateCI failed error while transforming the data

Hi All,I need to import the data in "cmdb_ci_endpoint_nat" table and also need to apply IRE so i have written onBefore transform map script as below :(function runTransformScript(source, map, log, target) {// Call CMDB API to do Identification and Re...

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Appy2 by Tera Contributor
  • 376 Views
  • 1 replies
  • 0 helpfuls

Virutal Alert Creation - Event Management

Hello Everyone, I have a problem in primary alerts (i.e., Virtual Alerts created by SNOW). I was working on Tag based alert clustering, I can see there are more than 1 primary alert is being created for a group of Secondary Alerts. Lets say for an ex...

dhanrajb by Tera Guru
  • 634 Views
  • 4 replies
  • 1 helpfuls

Creating a Hierarchical Structure with Tag-Based Mapping

 I want to create a service map that represents the hierarchical structure of a data center using tag-based mapping. I am envisioning a hierarchical structure of CIs like the one in Image 1.  However, when I actually run the tag-based service mapping...

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discovery Probes vs Patterns

Hello, I am trying to understand, when are probes and patterns being used in servicenow discovery and how to identify from the current configuration , whether it uses probes or patterns? Any help will be appreciated. Thanks!  

Discovery Fundamentals On Demand

OPTION 1: COMMUNITY HELP PAGE:Use this community blog to post and respond to questions about the Discovery Simulator tasks available from the Discovery Fundamentals course on NOW Learning. The simulator tasks are designed to assess one's proficiency ...

Discovery Status Failure, Execution of pattern Kubernetes failed.

I have been working to add our Kubernetes clusters into SNOW and while most are working without issue, I have two that look to be working just fine but then fail on a final discovery step.  Working with the Kubernetes admin, he is showing no issues o...

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bharris by Tera Contributor
  • 412 Views
  • 2 replies
  • 0 helpfuls

Service Mapping Dashboard

Hello All, I want to have a custom dashboard for service mapping, where i want to have automation error message(if there is any) from required service map not from all. If any of you have done this or have any idea please let me know. TIA, Nimmi

Nimmi1 by Tera Contributor
  • 1613 Views
  • 3 replies
  • 2 helpfuls

Resolved! Discovery - Linux Server Rename

Hello! I'm working on an SNMP discovery of a Nutanix-hosted devices (Load Balancers) which, in turn, discovered a Linux Server.  The Linux Server was initially discovered with a normal looking name like xyz123.  Then, three months later, it was disco...

SteveEdM by Tera Contributor
  • 672 Views
  • 5 replies
  • 0 helpfuls