AIX virtual IP Discovery
Hi, Do we have a way to discover DNS or virtual ip (VIP) that belongs to AIX host?
Forum Posts
Need to set SCTask's due date should be set to 2 business days after request submission
Hello Community!Requirement is I need to set SCTask's due date should be set to 2 business days after request submission, based on the schedule in flow designer The given schedule isPlease help!
Resolved! Getting LaunchWMI: Access Denied error after upgrading to Madrid Patch 3
Upgraded on 6/11/19 from London Patch 6 to Madrid Patch 3, and we now are getting the following error in Discovery logs: launchWMI : Access is denied. (Exception from HRESULT: 0x80070005(E_ACCESSDENIED))At D:\MID_Prod03_1\mid.madrid-12-18-2018__patch...
Resolved! Service Mapping - Mid server application
Hi All, I'm trying to map "mid server"application , how to configure mid-server application services through service mapping? what is the port ? and which option have to select below for mid services mapping
How to restrict VM discovery CI record status change from Pending Retired to Installed
Hi All, We have encountered a scenario that requires your expertise. When a user requests a migration of a Virtual Machine (VM), we need to change its status from "Installed" to "Pending Retired." This status should remain until the old VM is decommi...
Using Windows credentials to discover UNIX devices via AD group permissions
Hi all, On some of our Linux/UNIX devices, we are able to control access via Active Directory groups, thus allowing Windows credentials access to operate at different levels, such as read-only. I can't find a way to configure Discovery to do this, as...
Tag-Based Cluster Definitions
I need to create two new tag-based cluster definitions, as I have, and I have inactivated the old ones. The weird behavior I'm experiencing is that the new ones are not applying, despite being active and groupings meeting the criteria while the old o...
Tag Governance Remediation scripts
Hello, I am working on a tag remediation from a policy that looks for the Key as being a specific key. Currently there are variations like app, appname, application, appl etc that all mean the same thing with various values. Is there a way to create ...
Group roles
I have a question about how the group attribute/field for roles differs from the list of roles that appear at the bottom of the group form page. I'm attaching two images so you can see what I'm talking about. So my question is, how are these differen...
Unable to update Visibility content to V 6.19.1
I am trying to enable plugins which have a dependency on Visibility content V 6.19.1. But i am unable to Update or install the required version.
Error in discovery Identification sections in pattern failed
Hi, I am trying to discover the datacenters for AWS master account and i am getting the below error. But i am able to refresh the Sub accounts. Also i am not able to even validate the account from discovery schedules Identification sections in patter...
Failed to insert classified application of type: cmdb_ci_db_mongodb_instance
Hello, Some mongoDB instance running on a Linux server but those are not updating with a real time date. It means the server is update today and in most recent discovery I can see the status with today's date but the running mongoDB instance are only...
AWS Discovery Issue
Hi all,Our team have setup the Cloud service account for AWS with https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/it-operations-management/task/aws-create-creds-cloud-mgt.html However our team are facing the issu...
Failed Exploring CI Pattern, Pattern name: Credentialless Discovery Network Device, To Check Pattern Log Press
Hello All, I have installed NMAP credential less discovery and it was successfully installed on the MID sever. But am always getting below error.What needs to do? Failed Exploring CI Pattern, Pattern name: Credentialless Discovery Network Device,...
ITOM Licensing Usage Dashboard
Hi all!Do any of you know what is the purpose for the following tables? I was not able to find any documentation.Historical Licensable CI [sn_itom_licensing_itom_lu_historical_cis]UsageAnalytics Counts for Tables [usageanalytics_count]If you could pr...
