Dynatrace Service Graph connector - Management Zones
Hello, Maybe someone have issue getting the management zones? It is supposed to be in cmdb_key_value but there are just showing tags. Thanks in advanced,Johanna
Forum Posts
How to identify the Cloud Provider of the Virtual Machines ?
I'm creating a report I want a filter to identify all VM's whose cloud provider is AWS. The VM's are coming from Cloud Discovery. Can anyone help me to get the filter by which I can filter out only those VM's whose cloud is AWS. Thanks,Anmol
Email Notification for Catalog item
Hi All, There is a 1 common mail for most of the catalog, in one catalog need to add few person based on two question (user1Q and user 2Q).Based on the name selected in theses two question, we need to send a mail for the catalog.Cant change the exist...
Resolved! Pattern Creates CI, but does not update CI - please help
I've created a customer Pattern for Discovering Oracle Catalogs in cmdb_ci_db_ora_catalog table. The Pattern can create a CI in cmdb_ci_db_ora_catalog tabel and also a CI in the Instnace table cmdb_ci_db_ora_instance. That's all fine, but when there ...
How do I fix: Discovery log is too large and could not be saved. Log length: 20416812, Max length: 16777215.
I get this message when discovering Nutanix: Discovery log is too large and could not be saved. Log length: 20416812, Max length: 16777215.1. Where is the "Max Length" defined? I don't see "16777215" set anywhere.2. How do I fix this? I set mid.sm.di...
Resolved! Run a Metric definition based on a Schedule
Hi all, I would be grateful if someone would tell me how to run a Metric definition based on a Schedule, for instance, "8-5 weekdays" schedule. My goal is to disable the Metric definition from generating Metric Instances outside working hours. Pa...
Resolved! Error in MId Server
Hi Experts, I am getting the below error in one of the MIdserver. Has anyone encountered with this error before. How can i resolve this. Error encountered when invoking PowerShell, the result from running '"C:\Windows\System32\WindowsPowerShell\v1.0...
Discovery pattern error
Hi All, There is a UI page: $sw_horizontal_discovery_log and its not visible in the system. Just want to know where i can see this page in the system. User doesn't have the role: discovery_admin and wanted to see the details of Horizontal Discovery l...
Unknown discovery source: does Discovery update the CI?
My client has a lot of old CIs which shows the "most recent discovery" in 2017 and the discovery source is "Service-now". When I runs discovery in service mapping, it complains the unknown discovery source. I found the source "Service-now" is not in ...
Data Migration using Integration HUB ETL
Hi All, We are working on CMDB data migration from one ServiceNow instance (Source - Client A) to another ServiceNow instance (Target - Client B). We have planned to use the Integration Hub ETL for the data migration, but we are facing some challenge...
Troubleshoot Fix script issue in QA and UAT
Hi All,Actually before caste field was string and recently i made this a choice field so the value entered before is not present in my choices now. So I want those values should be populated in other caste field and caste field should become others w...
Application Service with Dynamic CI group population method
Hi all,I have application services that are populated by dynamic ci group. After updating the application service, a new dynamic ci group record is created with the same name and relations as the application service, effectively a merger of the newly...
Script error in sensor: java.lang.NullPointerException: Cannot invoke
Hello All, I'm facing an issue in discovery of Windows Server, after running the discovery it reflect an error as below in screenshot:Error is sensor error in processing.Windows pattern getting triggered, but unable to process further. Any help is ...
How to update location of WAP devices through Subnet details
Hi All, We have many WAP devices in our CMDB and the location seems to be empty as its getting discovered through IP Switch. We wanted to populate the location based on the IP address of the WAP devices and not from the Switch location. We have Disco...
agent down status notification -- agent client collector
Hi Team, Good day!There is a requirement to configure a notification which will trigger whenever any agent status changes to down.I had tried to create a flow that triggers whenever the Status field in [sn_agent_ci_extended_info] changes but it didn'...
