Hello Community!I have one requirement , On PROD , there are 65 demands which does not having demand attached to itI have checked that demands in deleted records, out of 65 , 48 are present in deleted records but 17 are not present in deleted records...
I am using the snmp classifier for the discovery and unable to fetch the serial number and the mac address of the Axis camera. Has anyone implemented it using custom patterns instead of probes? Appreciate your quick help!Best Regards!
Dear Team, I am trying to do a discovery of the OCI instances. It looks like there are some other issues with it. This is the error I am getting. Can someone please advise the resolution for this?"The API response is not valid. Please check the log f...
I am running discovery to discover devices like router, switches, printer, server and other network devices.But issue i am facing that network gear are not getting mapped with router or switches which they associated with. Please help.
I have created Health Inclusion rule for Duplicate metrics that includes only specific install status CIs to create duplicate task for. Here I have excluded retired CIs which means it should not create duplicate health metric for retired CIs. But I c...
Hi,We're implementing discovery in our company and today ran discovery for storage servers. Initially, we thought we were missing servers but then we 'discovered' that they're being identified as WBEM Service. Why is this happening? Is there a way t...
Hi Team,We are trying to configure SCCM service graph connector for SAM Pro, wanted to check if we can configure data sources and scheduled data imports without selecting Mid Server using Credential type authentication where we provided user name and...
Hi, In one of my discovery schedule i have applied behavior. when i am running the job the getting error for few devices but when i try quick discovery then device is getting discovered without an error.What could be the possible reason.
Hi All, Does the Cloud Management Platform(CMP) and Cloud Provisioning & Governance (CPG)are same?If not,Kindly share some inputs reg CMPCourses or any product doc links Regards,Vengadesh
Hi All,I am trying to integrate IBM ILMT server with SN Mid using https connection. I am little confuse with the HTTPS certificate configuration online SN documentation for the MID server. If someone has already implemented it, can share the steps fo...
Discovery recently started creating duplicated serial numbers. There is no pattern on this that I could find so far. It does to different CI types and only to some CI, not all. The first screenshot is for a windows server. I ran a discovery on anothe...
Hello, We currently have the Agent Client Collector deployed to end user workstations and are collecting basic usage data for software i.e. last accessed time, which is being populated into the 'samp_sw_usage' table. I wanted to confirm if software r...
Hi, In the page related to Dependents CI management ( https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-management/concept/manage-dependent-ci.html) , It is said that dependent CI to retire are added to the ...
Hi All,Iam looking for the information below any related suggestions or documents would help great:1) Identify the logic of Virtual Instance creation via API. Need to understand the logic which contributes to duplicate CI creation.2)Identify the logi...
Hi All.I have reviewed the following two tables on the instance, and confirmed the subscription unit ratios and the counts for licenses. ITOM Licensing CI Counts (itom_lu_ci_counts) ITOM Licensing Category MetaData (itom_lu_category_metadata) Based ...
