We installed the MID Server using the ServiceNow documentation linked below. However, since it was installed on a laptop, it is constantly down, and the client has host available.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB...
After running the Services data source - we found that a lot of "extra" relationships were created - specifically "Manual Endpoints". These were NOT manually created and the discovery source says "ServiceWatch". Do we NEED these? They really muddy ...
Hi, I'm unable to view planning console view, I'm getting this As i have required roles and still unable to view, but i can view project tasks and wbsPlease help me in this
Hello Experts, I am struggling on an issue where "Application name" is not populating on "Virtual Machine Instance" form. This virtual machine is related to Azure. And here the setting is done in a way: If the application name is automatic updating b...
I need a documentation to fetch a report from SNOW using API. We want a daily report from 10 different source at central point and SNOW is one of the source.
We are looking for a way to perform an individual IP discovery from an application flow. Example Hardware team gets request to build an issue a laptop. They build it out to include issuing an IP. Once it is ready to hand out they would l...
I am looking to establish the discovery of Azure cloud resources through the Service Graph Connector as per our project's requirements. My client has inquired whether the following resource types can be discovered in ServiceNow through the SGC:- VM I...
I'm trying to setup certs discovery based on url(s) as described here:https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/discovery/task/run-cert-inventory-mgmt-urls.htmlI have "Certificate Inventory and Management" with a...
Hi, We want to set our Service Graph Connector for MSFT Intune to use a set of MID servers by using the Auto-Select MID Server option in the "Intune Connection" setup.When selecting that option, we can narrow the selection by specifying the MID Serv...
We have a client that wants to use SNMP Credentials for Discovering Windows Devices.We have setup the credentials and tested with success.Everything appears to be ok on the infrastructure side. However when SNMP attempts to classify we get the follow...
Good day! I tried to follow along the guide provided by Oscar here: https://www.servicenow.com/community/itom-articles/automated-data-import-using-mid-server-and-powershell/ta-p/2323991 However, I am currently stuck, specifically in the PowerShell pa...
I am trying to discover using STS in AWS. I configured the roles and a MID in AWS with IAM role attached to assume role. Refresh sub accounts action shows error. Pattern discover log shows error "message" : "2022-08-13 20:13:36: Exception occurred...
Hello, I am trying to understand how deduplication tasks are being opened in my instance. The most common answer that I have found is that when the CMDB health jobs run, these are created, but that is not the case in my instance. Some are created a...
Hi, In our environment, we made the name convention MSFT SQL instances naming convention as Servername\Instance name. But we have observed discovery is changing the naming convention to Instance@Servername changed or reverted to Instance \serverna...
I'm new to this system, so please bear with me for this simple question. I'm trying to figure out if I can DELETE/Modify/Edit "work notes" that I attach to a Ticket.I've looked through the Wiki and online documentation and cannot find any way mention...
