Hello, Does anyone managed to create a report/dashboard for unsuccessfully scanned CIs which include error message from Discovery Status > Devices > Issue (Details) > Short Message?
Hi everyone! I have a problem regarding discovery results of postgreSQL, after discovery, why's the version field of cmdb_ci_db_postgresql_instance was populated with "finished" value instead of actual version? Has anyone here experienced the same is...
Hi All,I need to import the data in "cmdb_ci_endpoint_nat" table and also need to apply IRE so i have written onBefore transform map script as below :(function runTransformScript(source, map, log, target) {// Call CMDB API to do Identification and Re...
Hi all,I am trying to create a service map for Active Directory. I have below questions ,- What entry point is required ?- Does domain admin rights are requires?- Please provide steps to create a map for Active Directory application.
Hello Everyone, I have a problem in primary alerts (i.e., Virtual Alerts created by SNOW). I was working on Tag based alert clustering, I can see there are more than 1 primary alert is being created for a group of Secondary Alerts. Lets say for an ex...
I want to create a service map that represents the hierarchical structure of a data center using tag-based mapping. I am envisioning a hierarchical structure of CIs like the one in Image 1. However, when I actually run the tag-based service mapping...
Hello, I am trying to understand, when are probes and patterns being used in servicenow discovery and how to identify from the current configuration , whether it uses probes or patterns? Any help will be appreciated. Thanks!
OPTION 1: COMMUNITY HELP PAGE:Use this community blog to post and respond to questions about the Discovery Simulator tasks available from the Discovery Fundamentals course on NOW Learning. The simulator tasks are designed to assess one's proficiency ...
Hi All,Can anyone help me to understand when we have to use Push Connector or API method while integrating with event sources?Thanks in advance! Best Regards,Ganesh
I have been working to add our Kubernetes clusters into SNOW and while most are working without issue, I have two that look to be working just fine but then fail on a final discovery step. Working with the Kubernetes admin, he is showing no issues o...
Doing Top-Down pattern based Service Mapping and came across web.config file that has connectionStrings encrypted. Is there a way that ServiceNow pattern can decode these strings to make the connection? Right now our map stops at the IIS web server l...
Hello All, I want to have a custom dashboard for service mapping, where i want to have automation error message(if there is any) from required service map not from all. If any of you have done this or have any idea please let me know. TIA, Nimmi
Hello! I'm working on an SNMP discovery of a Nutanix-hosted devices (Load Balancers) which, in turn, discovered a Linux Server. The Linux Server was initially discovered with a normal looking name like xyz123. Then, three months later, it was disco...
I am creating a Discovery Schedule. When I submit the Subnet ranges in the "Quick Ranges", the Discovery IP ranges getting created are different from the inserted subnet ranges. Why ?
I would like to add metric_name field to short_description on the em_alert table but I can't find where this is configured.Where is this configured?