How Text Based grouping of alert working , Is there any scope to tuning text based grouping . What parameter it takes and what logic it use to group . As per my understanding once we enable properties it works , but don't know what logic they use , ...
Hello Experts, I want to lock down the actions available in express list when we select an alert in express list, at the moment all 5 actions are available for anyone to user, but what I really want is to have the actions only available to certain ro...
Using Istanbul...I have a 2 column CSV file to import. Column A is my Coalesce field. Column B contains data for the field I want to update.For some rows in my CSV, the case of the Coalesce field (column A) isn't the same case as what is in the C...
Hi, We have a requirement to create a dashboard to show longest uptimes for windows servers in days format. I came across this article(https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752908) that says there is no OOB function...
Could you please share what are the port probes required for IP Camera discovery? which classifiers and patterns do we use for it? If we use SNMP - classify what is the script we have to use to fetch the IP camera classify. Is there any out of the bo...
Hi all, Does anybody know what Input parameters are available during a Pre Execution script? I would like to know the IP Address (hostIP) before the execution of the Pattern and based on this IP make the Pattern execute specific steps. The Pre Execut...
Is it possible to tailor the default view for all users in the Operator Workspace/Service Operations workspace to exclusively display the services associated with the logged-in user?While we are aware of the option to create personalized views for in...
Hi, I am looking for a way to get an Audit trail/report of all actions in two cases Actions done by a user when impersonating another userwhen users, role, groups or ACL's are created, changed or deleted. case 1) Start impersonatingWho is impersonati...
I'm trying to discovery our Cisco FMC devices (Firewall Management Center formerly Firepower Management Center) without success atm. I'm getting data back via SNMP, but SNOW is unable to classify it which is the remaining issue. However it could also...
Hi All, I am new to CPG and working on few catalog item. I would really appreciate if somebody can help with my query below.i would like to understand that how we can change the assingment groups for the remediation task which are generated whenever ...
Hi,I am on a Tokyo release. Wanting to update discovery patterns to latest store release. Normally I would just install the latest version of "Discovery and Service Mapping" plugin, BUT I see in Tokyo release notes there is something new called "Visi...
We are just starting out with application service mapping and have a few questions. We have a F5 load balancer pool as our entry point. When the service mapping discovery runs, we get an SSH error, which can most of the time be ignored.We have SNMP ...
We have SNOW mid server external credential resolver plugin, Which working fine but showing the following error in the 'agent0.log.0' file located at 'ServiceNow\mid.vancouverXXXX\agent\logs' - "Error: 2022-11-24T22:26:19.371+0100 ERROR (Worker-Inter...
Hi, We are currently using Net Suite as our financial system but are looking to move this functionality into another system which we will then integrate with Service Now. Has anybody here integrated Service Now with a financial system and if so wha...
Hi Everyone Does discovery gets data through mid server from all devices at a single stretch or its goes through each IP one by one?