ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Alert Management Rule Not Executing

Hello, I am testing Datadog event integration with ServiceNow.  I am able to get a Datadog event to create a ServiceNow event and then an alert, but I can't get it to turn into an Incident no matter what I do. In the Alert Management Rule, I created ...

Minh2 by Tera Expert
  • 2124 Views
  • 14 replies
  • 3 helpfuls

HP ILO device discovery in Servicenow

Hello All We want to disocover the HP ILO device which are appliance in nature.We are getting below error when trying discover.Can someone please help met to fix?What configuration needed for this?  

find_real_file.png
salu by Mega Guru
  • 5565 Views
  • 17 replies
  • 3 helpfuls

No results from Credential Test

I'm trying to run a credential test against several credentials, but it keeps running without giving any result.Any idea on getting this to work?

chinthaka by Tera Contributor
  • 299 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to Stop Discovery from Populating the Location on CIs?

Hi - is there an easy way to prevent discovery from populating the location on the ci except removing the location from discovery schedule? Like a system property or something else? Appreciate any insight!

RK25 by Giga Guru
  • 712 Views
  • 3 replies
  • 3 helpfuls

Return multiple values from Glide Ajax

Hi all,  I have a requirement like to return multiple values from script include at a time from glide ajax call and I have to store those values in different variables.Can anyone please let me know how to write a script.  I am calling Script include ...

msrishilpa by Mega Expert
  • 33538 Views
  • 10 replies
  • 65 helpfuls

Suppress Message Kubernetes Discovery and Schedule Creator

Hi All, Is it possible to suppress this Message from the Discovery Log, we're not ready yet to enable sn_itom_pattern.k8s_create_schedule_enabled in system properties for Kubernetes Discovery - when we get around to it then we will. The logs are fill...

Jimbo2 by Tera Contributor
  • 431 Views
  • 1 replies
  • 0 helpfuls

Azure Discovery Issue on Utah

Hi All,When I tried configuring  the Azure discovery then the firdt error I got on the discovery home console was "Required attribute datacenter_type is missing for CI Type cmdb_ci_cloud_service_account" based on that error I further debugged the Ser...

Abhishek41 by Tera Contributor
  • 478 Views
  • 1 replies
  • 0 helpfuls

Workflow help !

Team , I am new with Work flow , can some one help me to create this work flow ..it would be really great help and learning process  for me Much appreciated your help!

pramn_0-1698062285213.png
pramn by Tera Guru
  • 254 Views
  • 5 replies
  • 0 helpfuls