Resolved! I have to remove roles and group when user profile is not active.
Hi, I have to remove roles and group when user profile is not active. Can anyone please help me to achieve that. Regards, Nivedita
Forum Posts
Resolved! How to Disable Email Notification/Sending (Vancouver)
We performed a full clone to our Dev Instance. I'd like to know what our options are for disabling Notifications for all users. I know an individual user can make a change from their Preferences, but I want to perform either (1) an instance wide sh...
Resolved! Use this Technology to Seamlessly Extract OCR with ServiceNow DocIntel
I want to give you the secret key to seamlessly extract data inside the OCR. My clients have been raising concerns about failing OCR technologies and waiting for more than 15 minutes resulting in a cease of function. Quite disappointing for a company...
Discovery Sensor ERROR > F5 LoadBalancers
Dear Discovery Experts ! Any idea what can be the root cause for this error ? 1. Iam using OOTB Probes and sensors for F5 (Which are OOTB - system ,serial and identity).2. Iam not using OOTB snmp port probe > Rater Created a custom port probe snmp_f...
Credentials not found - Event Management
I am trying to use the event management to connect to Solarwinds Orion using basic auth credentials. The test connection fails all the time.No matter what combination i provide, in the logs it gives me following error:ConnectorProbe SEVERE *** ERROR ...
Filtering alerts in a Service Mapping view
Is it possible to create a custom filter in the Service Mapping view (Monitor Service View)? I´d like to show only alerts with incident associated (task is not null).
Event Management - OK/Clear Events Generating New Alerts
Previously for incoming sources we had our Event Resolution State set to "Closing" in order to auto-close the alert on OK. We recently tried to update this to prevent the alert from auto-closing so that the incident resolution itself can close the al...
Event Field Mapping - Acknowledged
Is it technically possible to set the Acknowledged field of an Alert to true, using Event Field Mapping?
How does Discovery create CI Relations between F5 Load Balancer and Server
Can someone please share the high level on how CI relations are set between F5 Load balancer and Server during Discovery?My high level understanding is this. Please correct me if I'm wrong Discovery of F5, gathers IP/DNS infoDiscovery of Server, gath...
Identification Engine Payload Sanitization Error
Hello, I'm facing a problem while discovering a Nutanix Prism,It discovers the prism well, but the discovery does not succeed because of an error in the payloadI was wondering if anyone has already encountered a similar error The error source is com....
ServiceNow Discovery individual IP addresses v Subnet Range?
Hi, I am new to ServiceNow and looking at the Discovery jobs that were implemented by someone else a few years ago. We are about to go to Vancouver release. I am surprised to see the jobs contain quite specific IP adresses and a very small IP range. ...
Resolved! Storage Discovery
Hi Experts, Could someone help me to know what is the advantage of storage discovery . What benefit does storage team can leverage by putting the storage components and the relationship in CMDB?
What is the best CI relationship to create between a Server and an Application Service like LDAP
I am having a lot of trouble building CI relationships between servers and different standard application services most if not all servers should have (e.g. LDAP, DNS). Relationships I have used present the dependency models in strange ways that see...
Classification criteria for new CI
Hello! I have a few Linux SuSE servers and I'm trying to land them in a newly created CI class for SUSE servers only. I have created a new CI Class "Linux SuSE" in CI Class Manager, which extends from "Linux Server" table. Then, in the CI Classific...
Mid Web services extension listener is not starting
Mid server extension event listener is struck with starting status , it should be in startedany idea why its struck with starting? it seems it been a day in same status
