How to Download Attachment from a URL
Spoiler I have done a third party integration. They are sending a URL which, I store in a URL field. Now, how can I download and attach the file in existing record?
Forum Posts
Resolved! Alert executions not triggering when the state of the alert is updated
Hi Community, I am looking for an solution when I am trying to update the state of the alert, Alert executions were not triggering and its not calling the flow. Steps to reproduce: 1. Triggering an event manually through REST API and event processin...
SNMP Discovery of Windows Servers
Hi I would like to discover Windows servers using SNMP :- SNMP credential works fine for servers - I prioritized SNMP classification over Windows classification However , when i try to discover a Windows server , the process failed after SNMP class...
Resolved! Is it possible to use an Azure System Assigned Managed Identity for discovery of Azure cloud resources?
HI All, We're looking to start Discovery in our Azure space and our Cloud Infrastructure team's preference would be to use a Managed Identity instead of a Service Principle.Is this possible at all? I'm aware that the documentation for San Diego/Rome ...
Turned OFF VM instances causing impact on ITOM licensing
Hello Experts,We have a situation where Turned OFF VM instances are causing ITOM licensing impact. We need to run discovery on Vcenter to discover physical hosts (ESX/ ESXis). However along with it all VM instances also gets discovered.We have turned...
Discovering Intrusion Prevention System Sensor
Upon running discovering on IPS device, we see OIDs (in ECC Queue). This OID is blocked by ServiceNow as per their KB article (We need to prevent any SNMP OID Classifications being added with a Net-SNMP module OID starting 1.3.6.1.4.1.8072.3.2. to av...
Cleaning up Discovery errors in Dashboard
Hi, I have a million errors in discovery dashboard accumulated from past 2 years. Please suggest ideas on how to clean up the dashboard and how to categorize the errors easily and which errors can be ignored from the dashboard?
Resolved! Generate events from email inbound action
Hi I need to create a new event trigger to create SNOW ticket automatically from GCP Composer with abc@xyz.com
Resolved! Virtual Machines are not getting Discovered through Google Data center
Hi All,We are using Google Cloud Discovery in our environment and observed that Google Cloud Platform (GCP) - Virtual Server pattern is failing due to some Discovery Error. Vms are not getting updated/created for the past 3 months. When checked in th...
Resource Groups, VM's and resources are not getting in Cloud discovery
Hi team, Have a requirement to Integrate Azure Alert Services with CMDB . we followed few videos referred by community for integration and completed up to Schedule Discovery , while running schedules the list of Data Centers associated with Azure Acc...
Here's how you can discover Oracle Exadata Components for the CMDB
Attached is a document with details on how we were able to discover most of our Exadata components (including Storage Cells, IP Switches, InfiniBand Switches, and ILOMs; the Linux-based DB nodes discover pretty well Out-Of-the-Box). I included screen...
Searching Discovery Pattern Log Contents
I configured a pattern extension which uses a match statement to trigger an expected termination with a specific log message. I want to locate all discovery targets within a certain time window that have generated this log message. The string does ...
I am trying to discover PDUs in ServiceNow discovery, it will taking 0 OID's as input for SNMP PDU.
We trying to Discover PDUs in ServiceNow, its taking 0 OIDs as input for SNMP PDU probe and its creating blank CI in ServiceNow PDU table without name and other details. Can you please help me on this. Thanks in advance.
Resolved! Tracking Programming language in the CMDB
Good Day to you all, We have a requirement to add Programming Language in the CMDB to be track on the Business Applications class. Where would be the best place to store this information? Basically what they are going to be looking for is t...
How to use put file operation in pattern?
Hi, Need a help here. I have a .vbs file which i want to include in the windows OS pattern to get the additional info about the server. Currently i tried executing this file manually from command prompt as administrator and i am able to get the requi...
