There is one usecase I have been working on. There is an Alert Management Rule which will create an incident when an alert is created. Whenever a change request is created, and the current state of change request is in scheduled/implementation state,...
Hi,I am trying to discover Netapp files. I am able to login using putty, But while discovery getting below error message."Error; job finished with status ERROR: Problem in SSH session, job aborted: Session closed during channel open"How can I remove ...
ESX servers are being discovered through Vcenter while running quick discovery. Which probe/pattern need to be modified and what should be modified to get boot time and populate it in ESX server records?
I have few question related to the credential less discovery: 1. What are the field's difference between Credential and Credential-less discovery? 2. Can we discover the SNMP device like IP Router and Stack Switches through credential less discovery?...
Hello All, We upgraded our non prod instance to Utah 7 for testing purpose and our prod is on Utah 6 .When we cloned, the mid on non-prod instance was down due to the version conflict. Please guide me on what are the 4 files (config.xml...) that need...
Hello, Has anyone been successful in Discovering or creating a custom pattern for Discovery of AWS KMS resources?I cannot find any evidence that it is an OOB pattern available and am unsure if it is possibly on the ServiceNow roadmap for Discovery pa...
Hi All, Written business rule update incidents which are created from alerts and not having ci need to update incident with CI,please check the below script for reference. Business rule: asynchronous business rulescript: var incidentSysId = curren...
Hello, We are in the process of initiating the implementation of service mapping and have encountered a specific requirement to map the Qlikview service. This service utilizes the Qlikview web server instead of IIS. In our research for a suitable pat...
Hello Everyone, Having issues with 17. Get Nutanix Host step from nutanix components pattern.When I test this step result is coming as empty. I have validated permissions on Prism side and all is good, If I try to hit api call from postman it works b...
What is the use of below Event Management property -evt_mgmt.update_alert_restricted_fields_elapsed_time - Minimum time in seconds before updating an alert for identical events
Hi all,My goal is to :1, Create Discovery Schedule which will connect to HP ILO server,2, run commands like show/map1/accounts13, get output from command, parse and update information on serverDiscovery OOB will now fail at beginning when UNIX class...
Hi All, I am having the device for which single IP is cofigured against two different hostnames with different serial numbers.Means it is a cluster type.but we are able to discover single device instead of two devices in servicenow. Please guide me. ...
NOt able to activate plugin on my PDI instance which I have upgraded to Vancouver recently.
I want to create Cloud Discovery schedules in bulk and want to know where Schedule and Service Account relationship exists ? how can we add schedules in bulk along with the service accounts.
Hi All, ServiceNow invites you to check out the new MVP page for any and all information related to the newly re-imagined program. If you are interested in becoming a ServiceNow Most Valued Professional, return there on December 1st to apply for our ...
