Resolved! How to Copy attachment from parent to child record
Hi All,I have a from on table u_cssc. whatever attachment is added in cssc record, that should be copied in incidents which are in related list of that record.How can we achive this.
Forum Posts
Custom Scoped Application - How do you make it so that new records are within the scope?
Hello, I'm currently working with a custom scoped application and have been asked to have newly created records for this application be contained within the custom scope (they currently default to the global scope). Does anyone know how to do this pl...
SCCM integration with Servicenow using servicegraph
Hi All, We are trying to integrate sccm with Servicenow using service graph connector but recieving below error. Telnet is working fine from mid server to SCCM DB host. The TCP/IP connection to the host SCCMhost port 1433 has failed. Error: "null. Ve...
Event Management - Zabbix Connector Definition script
Hello team, As part of the Event Management module, we know that ServiceNow can be integrated with many systems where it collects events using collector definitions - and one of these systems is Zabbix. This is documented in this URL:https://docs.ser...
createOrUpdateCIEnhanced ignoring Identification Inclusion rule
Hello all,I'm on San Diego, using a scheduled job script to pull data into the CMDB from a third party source. Once I pull the data and format a JSON object to hand to it, I am using a call to SNC.IdentificationEngineScriptableApi.createOrUpdateCIEnh...
‘Access denied. Script returned status 3 using account user null.’ error message for AD activities
Hello All, We have used the Orchestration Active Directory activities in the workflow for the User offboarding process. For the ‘Disable AD User Account’ activity, the workflow follows the failure path with error message ‘Access denied. Script return...
how to find subnet for a list of ip address
hello experts,I have a a list of ip address for example from 172.102.60.70 to 172.102.60.95. we have to do a location based discovery.Can any1 tell me how to find the subnet for these list of IP's or what is the procedure to do that.
Resolved! g_form.setValue() does not work for text fields
Hi, I am using an onLoad script and g_form.setValue() to populate some fields in a catalog form. The fields that are affected by UI policies have interesting behavior. The references and drop downs are working fine. However, the textfields will rem...
Resolved! PURE Storage Discovery. FlashBlade vs FlashArray
The storage expert in our environment informed me that there was documentation for FlashBlade but not FlashArray. I have checked the internet for the differences between the two but cannot find any. Please advise on any info regarding the differences...
Automatic Group Filter
Trying to override default Alert Grouping, but not sure how this is done. The filter conditions looks a bit odd if you ask me. Is this right or how should I set the filters? Default grouping is based on:Metric Name AND CI TypeLooking to change so th...
Renewal of Certificate tasks getting failed and not taking routing policy in certificate inventory
Hi Team, Please help me on below query.Q) : We have loaded the certification data manually into Unique certificate and Certificate Extension table.While renewing the expiring certificate via Renew certificate item but it getting failed and also not ...
Resolved! Unable to discover Aruba ClearPass devices with SNMP credentials
Hi, I have an issue with discovering Aruba ClearPass devices. We have SNMP credentials in place and test credentials is successful. Port 161 is also open. We are getting the OIDs. But the devices are not getting discovered.Log: Active, couldn't clas...
Corelation id in CMDB
HiDo anyone know what is the use of correlation id in configuration items ?.If the correlation id not present . what will happen?
Is it possible to use ATF for flow designer testing?
Hi, I need to test my flow I have used flow designer Is it possible to write test cases for testing flow designer ? Any suggestions? Thanks in Advance!