Hello,I am currently seeking a solution for integrating ServiceNow with Cisco vManage. While I have explored the options available, I have not been able to locate a readily available out-of-the-box solution. I kindly request your valuable insights an...
Newly added fields are not showing in operating system drop down even after fields are added successfully and active.New fields are added in computer table.
Hi all! The Impacted Services related list on the Alert record is empty even when the CIs of its secondary alerts are properly configured to match the related CIs of the desired Service (ex. Test Service). How do I show the Test Service on the relate...
How are you dealing with parsing out Events when there is a random structure? I am trying to grab some tag value that may or may not be included and can be included in any orderThe way SN created these expression values seems to assume the content i...
Hi All,I have tried the discovery for few of the servers but it's showing the error - Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server in PROD instance.When I try to discovery the same server in DEV insta...
Can anyone help me know why getting the error " Type cmdb_ci_firewall_device_palo_alto cannot be created since there are no attributes defined? Debug pattern to understand why no attributes have been assigned."
Hi, Anyone has faced this issue with Linux servers where the linux server pattern fails at step Split destination and mask for IPv6with error below errorJAVASCRIPT_CODE_FAILURE: Caused by error in Ad hoc script 'EvalClosure-Split destination and mask...
Hi All, We initially created Service Maps from the potential candidates generated by Load Balancer Services. After some point of time we still see there are list of candidates for the same entry point which is already mapped. Any suggestions on how w...
Hello, Our discovery stopped discovering workstation's after updating to 22H2. It's something to do with KB5004442 that hardens DCOM. Here is the error message: "Adding target to blacklist. No valid credential found for type [Windows]" or/and "Adding...
Hello. For "CMDB Staleness Rule", what are the OOB recipients of such email notifications? Is there a way to edit or customize recipients (e.g., send to "support group")?
Hi All,I have one query for discovery pattern.I'm adding one step under pattern for fetching sql data but I'm getting error that Example: "sqlcmd -U $$username$$ -P $$password$$ -Stcp:" + $computer_system.primaryHostname + "," + $tcp_port + " -Q \"...
Hello, Discovery is not working for some devices. Here is the error message: "Adding target to blacklist. No valid credential found for type [Windows]" or/and "Adding target to blacklist. No valid credential found for type [BASIC_AUTH]". Port scan is...
Hi All, My requirement depends on customizing Service Builder Just like creating multiple service offerings from "Create Business Service", I would like to create multiple Application Service (Please find the below image for better understanding) Ste...
Hi All,We have to shut down the current mid servers running on windows servers and need to install new MID server.For this we need to adjust the existing interfaces and configurations where this MID server is used in our servicenow instance. 1. Could...
Hey i have an requirement of discovering Oracle Exadata devices. The link below says the devices can be monitored via SNMP. is there something like Cisco ACI in offline ? https://www.oracle.com/technetwork/articles/servers-storage-admin/monitor-exad...
