I have successfully configured the SolarWinds integration plugin. The issue I am having is in SolarWinds I cannot see any incident details it is blank. If I give the integration user the "admin" role all of the fields show up fine. So it seems like ...
Hi, Discovery is not updating the object_id of a CI record even if it shows in the Discovery log. What could be the possible reason?(Pattern name - Windows OS - Servers) Regards,Priyanka.
Is there any OOB integration between ServiceNow and HPE Oneview?CheersMark Tuffey
objective: discovery and classify a Nasuni linux file server that utilizes SNMP MIBs.possible issues with discovery: 1. unsure about credentials to the server (which we'll work on). 2. uncertain about loading a MIB main question is regarding MIBsAtt...
Hi I am having issue in resolving task 09 for CMDB. I created two separate reconciliation rule for LANDesk and ServiceNow. But still getting the error Did you create a Reconciliation Rule from the CI Class Manager for the Windows Server that include...
We have below tables for Service Mapping1) sa_discovered_services is to create service maps2) csdm_app_services - all apps are in this table3) cmdb_ci_service_auto - all apps are in this table too Then what's the difference between csdm_app_service...
Hi all, I'm trying to install a midserver on windows using a gMSA service account as we want to use this for the windows discovery.installation of the midserver using this account is successfull however, starting the midserver service fails with err...
Hi Developers,Can someone help to explain why D is the correct answer here. Tia. Which choice represents the three best ways of extending Discovery?A. Orchestration, Classifiers, Discovery PatternsB. Fingerprinting, Classifiers, Discovery PatternsC. ...
I have the task of getting the list of all the servers on which any given Oracle DB instance is running. How do I do that without manually going into each DB instance record and fetching the server details from the relationships tab?
This is driving me insane. I have added some widgets to a tab in a dashboard (see below). But how can I change the name assigned to the widget once I have created it? I can edit the widget and change the name there, but why is displayed is never chan...
HI Community, We are trying to discover few Linux servers in ServiceNow. Credentials are working fine and port 22 is already opened. When we ran a quick discovery for these Linux servers we are getting below warnings: ->Cannot connect, status is TCP_...
Hi, I have just notice that the condition builder in servicenow trims spaces off the end of strings that you enter and I don't know how to get around it. see the 3 example records below: Telstra BigpondTelstra Elite GatewayTelStrat InternationalT...
Hi all,I am struggling with the following: We would like to start using the operator workspace with event management. Typically, the tiles for a particular service are highlighted in yellow/orange/red when alert is created connecting to a CI (host) a...
Hello All, We have the Discovery populating the Serial number field on the linux server ,as per the OOTB process we have access to dmidecode and the system serial number,uuid,chassis number , baseboard serial number are being populated as expected. B...
How to configure the incident form inside the Service operations workspace.I would like to add a few more header section in the incident form which is represented Pictorially. (How it is) (How i want it to be) I want my header section to look like th...
