We want to be able to discover our EMC Isilon Storage Systems.Our Isilon controllers have provided us with a SNMPv3 username and password and they have enabled SNMPv3 on the Isilon machines. We entered the SNMPv3 username and password in ServiceNow a...
Hello, I understand that MRD needs to be updated to indicate that it exists in the network but the requirement is to not update it under a certain condition. I'm trying to achieve this via onBefore script (Intune Integration). But the MRD updates as ...
Version: Tokyo Hi, New to Service Graph Connectors and we're trying to get the SCCM one to work. Current StateSCCM SQL credentials provisioned and stored in a JDBC credential record on the instanceConnection record definedSuccessfully importing and t...
Hello, ITOM, What is the best practice when modifying out-of-the-box items? 1) Do the following as recommended by Anshu Anand in the post Question About Pattern Customizations And Discovery & Service Mapping Patterns Plugin Upgrade?Copy the out-of-th...
Hello All, I need to know what ports will be working between1. Servicenow Instance and MID server2. MID server and ServiceNow Instance3. MID Server and LDAP 4. LDAP and MID server Thanks,Vinitha
In personal Instance , how to do discovery for testing Let example our personal laptop into servicenow PDI Any idea /help
Anyone solved this Discovery issue? Historically, we've successfully discovered our vCenters, but it's stopped working relatively recently. We're getting: Unable to establish connection to https://<IP>/sdk We attempted the guidance in this KB under '...
Hi All,We have orchestration to 'Move computer to OU'. For few requests the orchestration is getting failed with below errors.IPaaSActionProbe | PowerShell script execution failed. Script returned status 1 using account user 'ABC'.Failed while execu...
We are developing a report showing a list of problems and their associated problem tasks. The way we did this was to report on the PTASKS, but to group the records by the parent ( a problem record ). The report works the way we like and contains the ...
I am trying to create Events using the below URL:http://192.xxx.x.xxx:81/api/mid/em/jsonv2through Postman. But it is not allowing the creation instead it gives the below error: Why this might have happened: The server couldn't send a response: Ensu...
Hi All, We have Discovery schedule to discover storage devices. We are getting EMC Isilon Pattern error like below.Also attached snapshot of the error below. Identification Engine: Discovery status is FAILURE, Identification sections in pattern faile...
Hi Experts! I am trying to create an Event rule for AWS SNS Alerts. This is include creating Event Rules & the Alert Management rules to run a flow to create INCs. I am attempting the use the "Cloud Service Account" CI in the INC, and for this I am u...
Hello ITOM Experts, I am leaning service mapping from now learning and in the section where they teach about creating your own patterns, i am unable to understand any of it. Can anyone tell me what should i learn to understand them. Like the commands...
Linux based device is discovered in IP router class. While checking I could see that SNMP, SSH port is open in Shazzam scan, however it didn't execute the SSH classifier instead it executes the SNMP classifier. perform SSH credential test, its valida...
Has anyone modified a discovered printer serial number? Discovery SNMP OID serial number has dashes but (Lexmark) vendor says their serial numbers does not contain dashes. They claim the serial number is only the numbers to the left of the first dash...
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