How to remove No records to display image in san Diego version
How to remove this image? when no record found.
Forum Posts
Threshold based monitoring using agent
Hi Folks, I have installed agents in windows systems, and need to monitor basic metrics like CPU utilization , available space etc. I want to generate events and alerts based on threshold values , for eg if CPU utilization is greater than 90% raise c...
Application Dependency Mapping for Agent Client Collector (ACC-V)
Hi all,currently Application Dependency Mapping (ADM) only maps Applications during discovery based on TCP connections and running processes.Unfortunately it looks like OOTB this is not working if you have cannot use discovery. Also with ACC running ...
Resolved! Alert Management Rule not executing after executed for once
I wanted to execute alert management rule to run a subflow whenever I receive a new event for an alert. I have provided below conditions but it is not triggering after one time unless alert is closed and re-opened again.Is it mandatory for an alert t...
Resolved! Disable CI Class
What is the best way to disable a specific CI class from being discovered outside of the Configuration Console, like network adapters, config files, next hop routing rules, etc...? We would like to stop certain classes from being discovered, and then...
Resolved! How can I stop discovery from overwriting the short_description field on Linux Servers?
I have a customer request to stop from overwriting the short description values that they have in their linux servers. I have been digging around and am constantly running into dead ends. I believe it's the Linux - Identity probe.Some documentat...
Data collected for GCP cloud discovery
Hello,We are currently in the process of implementing GCP cloud discovery project. I am interested in gaining clarity regarding the cloud resources that will be automatically discovered and populated in the ServiceNow CMDB. While I've reviewed Servic...
Resolved! Storage Discovery in ServiceNow
Team,We are running discovery project & need to discover different type of Storages in ServiceNow. Client have not configured SMI-S but they have native Storage Management Applications. EMC Unisphere 1.3.9.0184 - VNXHUAWEI System Device ManagerHPE - ...
Cisco DNA center integration with ServiceNow Event Management
Hi, Please let me know the pre requisites, plugins and configuration steps required to integrate Cisco DNA center with ServiceNow Event Management. Thanks,Shaziya
how to solve Mapping CSDM ?
I can not to able to understand " Determine the map's layout, including paths, chokepoints, open areas, and potential camping spots " can you please help me?
Discovery Credentials requirements list
Hi All, We are initiating Discovery in our environment and one of the security requirements is to list down what credentials and permissions are required for various technology types. Now i understand a lot of information is available but we will ha...
Triggering Scheduled discovery
HI , I'm trying to trigger a scheduled discovery from script , but its not working as expected. var rec = new GlideRecord('sysauto_script');rec.addEncodedQuery('name','name=Cloud Service Account - ******');rec.query();SncTriggerSynchronizer.executeNo...
How to Discover EMC Unity devices?
Hi, I have gone through the documentation and other posts regarding the SMI-S and CIM discovery. What I need to understand is what set up is needed at the EMC side and what set up is needed at the ServiceNow side. Can anyone list this out?
Resolved! Tags field is not getting updated after the Successful Discovery run for venter.
Hello, After the successful discovery run the 'Tags' field is not getting updated in VMware Virtual machine Instance. Please help me to get this issue resolved. Also the vCenter reference column is empty. The instance used is DEV. Below are the attac...
Resolved! find Discovery schedule used to discover a CI
i have a list of machine names and their ip addresseshow can i find out the discovery schedule used to discovery these machines ??
