Resolved! Sensor error when processing Horizontal Pattern
I am finding this issue in the discovery log? Any help would be great! Sensor error when processing Horizontal Pattern: No sensors defined
Forum Posts
Resolved! IPV6 conversation
Please explain how to convert IPv4 address to IPV6 address for discovery ? Here Mid servers are build with WinRm protocol and team said it should be discovered using IPv6 address How to convert IPV6 address with prefix for following ip range ( 10.80...
How to add an existing business service to Service Mapping
Hi, We have recently enabled Service Mapping on one of our Istanbul instances and we need to map some Business Services. The problem that we are facing is that we already have CIs for those services in the cmdb_ci_service table and those are being ...
AppDynamics & ServiceNow Event Management Integration
Hello,Can I integrate AppDynamics in ServiceNow only for the Event Management portion? (or) Do I have to make the full integration CMDB & Events since one cannot go with the other?If I can integrate AppDynamics in ServiceNow only for Event Management...
OpenShift Discovery
Confiured openshift, as Servicenow recommends, however, i see ssl certificate error, but when i go to the midserver, to look for these parameters: <parameter name="mid.ssl.bootstrap.default.target_endpoint" value="*.service-now.com"/><parameter name=...
Discovery schedules configured to run as after discovery are not getting triggered
Hello Experts, We have observed lately that our discovery schedules that are configured to run as after discovery are not getting triggered immediately after their parent schedule is completed/cancelled. Next schedule takes around 20-30 mins to trigg...
How to check the mid server reference
Hi Community I have a mid server, I want to check on which tables that mid server is referenced. The reason behind this is, we have provisioned a new mid server and we want to replace the old mid server with the new mid server. Thanks in advance
CI Install Status not updating to Installed after successful discovery
Hi, We have an integration with Ansible to create Linux server records in CMDB during deployment much before it is scanned by ServiceNow. It adds just the basic information of name, serial and manufacturer and adds the CI in Install Status of 'In St...
Resolved! Not able to install MID-server on Windows 10 computer.
Hi, I'm trying to install mid-server on my home computer (WIndows 10) from my PDI (San Diego) but getting the following error message when trying to open the installer: I have tried to manually install but can't find the installer.bat file ref...
Resolved! Error : Multiple dependent relation items
Dear All, Hope you all are keeping well. I have a query with regards to discovery. When the device is discovered, I am able to classify but I am not able to identify the device with the CMDB CI name. However when I check the discovery log, I get th...
Discovery schedule is not discovering all the Servers
When we run discovery schedule for IPs/IP subnet we are getting below errorTerminated the probe because the max timeout was exceeded: 600 seconds.Only 20% of servers from the schedule will get updated rest all will be terminated with the errorBut if ...
Credential - Azure Subscription
I am trying to discovery CIs on the Azure Cloud, I follow these steps: 1 - On Azure, I created a application with the role Reader. 2 - On ServiceNow, I created a new credential as "Azure Service Principal". 3 - When click on "Discovery Subscritions" ...
Discovery Pattern
Hi Experts, I am using Snmp query to fetch the data from the MIB, When i get the data i am receiving the data in the table form. So i used table instead of scalar to get the data. How can i populate the data in the cmdb_ci_storage_server table in a p...
Resolved! Tag-Based Service Mapping - Traversal Rules
Context:I have a Dependency Map for this ECS Service. Question: How can I use Traversal Rules to show a direct relationship between ECS Service and Cloud Load Balancer? This means I want to remove AWS Datacenter and Availability Zone from the service...
Servicenow CMDB and Microsoft Azure AD Integration through Graph API
Hello All,We have a requirement where we need to Integrate Servicenow and Microsoft Azure AD.The motive behind the integration is to achieve the following points:1) Is there a way ServiceNow can tell in Azure if a server is backed up?2) Can ServiceNo...
