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Event rule with CI identification

I am new with event management. Trying to create a event rule which should map to the network circuit. In additional info I am not getting network circuit name value so can not do the field matching.  There is a custom field on network circuit which ...

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pratiksha5 by Mega Sage
  • 1653 Views
  • 1 replies
  • 0 helpfuls

sccm assigned to is set to last logged in user

Hi All, We have SCCM integration in place and the assigned to attribute is set to the primary user OOB.We came to know SCCM team is that the primary user is the last logged in user. It keeps on changing whenever a new person logs into the machine, wh...

kalyani8 by Giga Expert
  • 958 Views
  • 1 replies
  • 0 helpfuls

Discovery/import of software from Windows 365 Cloud PC?

Hi,Has anybody done discovery/import of software on Windows 365 Cloud PC, "desktops" delivered as a Service from Microsoft?We have an integration with Intune which is getting the devices into the CMDB, but only thing there regarding SW are some "mana...

Johannes by Kilo Sage
  • 452 Views
  • 1 replies
  • 0 helpfuls

IP Switch: unable to discover management IP

Hi All,  Need your guidance for below issue.  I am trying to discover the IP Switch device(IP = 10.1.x.x) but as a result CI is getting updated with Lookback IP address IP=175.6.X.X).  After the discovery, CI has an IP address as 10.1.X.X for a fract...

Shruthi07 by Tera Contributor
  • 1422 Views
  • 8 replies
  • 2 helpfuls

Resolved! How to populate Manufacturer and Model ID

Hi,While doing discovery on netapp clusters i am getting manufacturer field as alphanumeric ( Example: 7530c5ca1b76fbcc8a818596dc4bcbf1) value instead of display name. How to populate manufacturer and Model name instead of the alphanumeric ID 

Doraemon by Tera Contributor
  • 962 Views
  • 2 replies
  • 2 helpfuls

Resolved! Add audit on em_alert table?

We've been getting questions from Application Owners regarding who or what have been changing values on an Alert record. The history of a record is very limited and since I can't see that from the Record History (also called Audit History), I'm wonde...

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Log error : Self Health Monitoring - MID Server Threshold Alerts

Hi All, Below is the log error I am trying to investigate.Self Health Monitoring - MID Server Threshold Alerts:There is an error in the MID server:User mid_user  associated with 1 down MID Server. No login attempts within reporting period.Event's sys...

Blessy2 by Tera Contributor
  • 404 Views
  • 2 replies
  • 1 helpfuls

tags not showing in cmdb_ci

Hello Experts, For the cmdb_ci_resource_group table, unable to see Tags. We have Azure subscription, and servers are getting discovered successfully, can see information like, resource group, object id only in CMDB but seems rest of the values (subsc...

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Resolved! Retrieve dhcp info for Linux servers

Hi there, I run discovery on Linux server. The network adapters are found, but the DCHP information is not collected and the default 'false' value is added, however the DCHP is enabled for them.I checked the Linux Server pattern but i did not found t...

Resolved! Integration with Cisco Meraki - Service Graph Connector

Hi,  Has anyone successfully integrated with Cisco Meraki. I've set up the initial configuration and connection using the API key and I'm able to pull in some devices from Meraki. However, I'm not able to pull in Meraki Organizations and Meraki Netwo...

User485076 by Tera Contributor
  • 5388 Views
  • 5 replies
  • 1 helpfuls

AWS config service & mid server capabilities

I have a related set of questions that I'm hoping people can answer. The documentation I've found is fairly unclear on how it all works together. We have AWS Discovery and the SNS AWS Config service turned on and I'm trying to make sure I fully under...

David A2 by Giga Guru
  • 783 Views
  • 2 replies
  • 1 helpfuls