Hi, I am integrating our CMDB with Dynatrace and I am getting the following error in import set run. I have installed Service Graph Connector for Observability - Dynatrace and this is from an Robust Import Set from this application. Import Set table:...
Hi, Recently we Implemented SG-SCCM Integration which is supposed to update ONLY workstation attributes but its also updating windows server attributes.We created a new Reconciliation rule on computer table first priority is SG-SCCM and second priori...
What happens for assignment if Trigger Rule itself and script assigns an Alert record? If a Trigger Rule for the em_alert able is assigning the Alert using the group (Group A) field on the Rule, and also sets the Assignment Group using Script (Group ...
Currently discovery is updating both software installation table [cmdb_sam_sw_install] and software instance table [cmdb_software_instance]. SAM is not yet activated in our system.Is there any possible way to migrate the data from software instance t...
I went through the document links, i could not understand how exactly it works?Suppose We have designed one service Map and created Application service with multiple entry point. Suppose we have 3 web servers in cluster, and we want to raise P1 if we...
Hi, We tried to run Discovery on a windows device, but the "Installed Software" Probe failed with a timeout.I'm sure that's why, "Software Installed", "Running Process" and "TCP Connections" weren't populated.The CI itself was constructed. [Target Wi...
Hi Folks,I'm facing issue with if condition in flow designer. it is verifying output from action is "doesnotexist".if output from action(validation certificate records if certificate exist it saves output.alreadyavailable = exist if not exists output...
Dear Community, I hope you can help me I am getting this error message on my Service Mapping entry points that I attemtp to map application services with."No pattern has an Identification Section defined to use the given entry point type: cmdb_ci_end...
I am trying to connect a database CI to an existing Tag Based Service map. The database table is cmdb_ci_cloud_database. Can anyone suggest how it is to be done. Thanks
Hello community,It might be a misunderstanding from our side, but we are wondering if it's possible (or desirable) to link a map to another map, somehow. For instance, can we link a "login" or "authentication" map to many other "application" maps ? O...
Hi All,We have done integration with Flexera from service now to import server data. Currently we have scheduled job in service now and we need to run scheduled job daily .Is it possible to import data when data is triggered from flexera and we shou...
Hi All,I am looking to install Agent to enable Agent based Discovery in our system. Now from the ServiceNow Product Documentation I found how to install agent in a windows device. But according to the article we have to install agent in servers one b...
We have a series of schedules created via Cloud Management wizard. What tables do I need to export that schedule to another environment? Update sets didn't catch it all. I exported the discovery_accel_config and cmp_discovery_ldc_config and my sche...
Hi We are using Kubernetes Namespace as a tag to build the Maps. In fact we are doing so using a scriptBelow is the script to create the map. The reason why we are doing so is when the Application Service is created (created using a scheduled flow) ...
Has anyone integrated ServiceNow with Cherwell? If so, do you have any recommendations? ThanksHank
