Is there a way to set the maximum number of bookmarks to display for favorites. Upgraded to San Diego from Orlando. We have the NX UI enabled. In Orlando and after upgraded all the bookmarks were visible. After adding a bookmark, the maximum disp...
Hi,Any pointers/suggestions on how to customize "CMDB Workspace". We are in San Diego.Link to CMDB Workspace - https://<>.service-now.com/now/cmdb/homeWe want1. Remove CI Search2. Add new BOX3. CI Overview - We are able to add new class using CMDB Gr...
We have manually created Application Services and now want to use Service Mapping to populate these using the Tag-Based population method. Has anyone converted a manually created Application Service to a Tag-Based Application Service?
Hi All, Need your kind inputs for this issues. Many of the schedule jobs are getting failed. Shazzam takes more time to execute, for example one schedule job has only 5 IP's configured. but still it take very long time to execute Action Taken so f...
Hi Community, I am having an issue with service graph connector. With the help of service graph connector we have implement the integration of Armis and ServiceNow. But when its start to fetch the data via scheduled jobs its showing error on serial n...
Hi All, We are trying to discover Apache Kafka and Apache Zookeeper, As per the ServiceNow document we should able to discover below class table information as part of this discover. cmdb_ci_appl_kafka_connectcmdb_ci_appl_kafka_topic -- Not able ...
Hi everyone, maybe somebody can help me and say, how can i configure this wigets in Service Operation Workspace? For example in the widget below i would like to remove some fields and add others. Thank you
Hi, I have a question about IP Serivce[cmdb_ip_serivce]. I understand that an open port discovered during Discovery is associated with an IP Service, and each IP Service can tell which CI it was found on. What I want to know are followings. 1. If my ...
Hi Team, what are the reasons ci operational status is in the unknown and non-operational state? what could be the Reasons? Thank you
Hi Team, I am working on "Service Now Application Developer core skills" training, under the training working on Activity 2: Configure Your Playbook Workspace Experience > Actions & Components > Related Items. when i am trying to create new form, in...
We are just starting to test Agent Client Collector and have a question about how we will test deployments in the future. It appears that the ACC agent can only connect to a single ServiceNow instance. What is the recommendation for testing after ...
Hi , Have to integrate Okta with ServiceNow . After the integration, the expected results are 1) All users in Okta should be available in SNOW 2)All groups should be available in SNOW 3)when ever user or group is created in Okta, the created data sh...
Hi, On windows server form marking install status field to 'retired' value but whenever discovery performs install status field changing to 'In use'. can anyone suggest how install status field value changing to 'In use'.
Is there a way to leverage SN SNMP Polling to generate Events? I see polling is available for discovery but seems that only traps can be consumed on the Event side. We have a set of devices that don't send any traps. The only way to monitor is via P...
In Event Management we are using the Create Incident OOB subflow to create Incidents. We have a strange issue where the actual CI in the alert was set to non-operational but somehow another CI was put into the Configuration Item field by this automa...