Hi, The Alert Grouping in the Production instance only occurs based on the "Configuration Item Class". if the Alerts generated in 10 min (600) are from the same "Configuration Item Class" they are grouped together. Now we want to group the Alerts co...
Hello. I am building an application to import the relationships between computers and software packages from a third-party application. I am using the flow designer (data stream action) to do it, but I am having some issues. When I test the data stre...
We are looking at storing AWS S3 bucket information in our CMDB and wanted to see if anyone had experience with mapping this item. The two approaches that have been discussed so far. 1.) Create a Configuration Item just for the S3 bucket, and store ...
When discovering a vCenter device, I can see the following warning message: *vCenter Message: Session contains no certificates - Untrusted* Can anybody tell why the message and if there is a way to fix it? Thanks
Hi Experts,We are discovering linux servers and they are getting discovered successfully with most of the data. But installed software details are not getting populated.I have attached the pay load of sensor "pkg_munger".Note :Linux servers are getti...
Hi All, We are working on discovery issues and we need to know is there a way to mark the status of CI to Absent when the server is not pingable or active for 10 days in CMDB. Please help if there is a way to achieve this through script or any custom...
Is there a single page of documentation on what fields are discoverable for each class in ServiceNow without having to search each class individually on the documentation site? Or is there a way to query or produce a report within ServiceNow that wou...
I want to filter a database view so that the output is only certain values in the view. For example, on the task table, I want task to be of certain task type or certain states (tsk_sys_class_name = 'sc_request' AND tsk_state = '1') but nothing I d...
Hi all, Disclaimer: I am new to service mapping and we're just getting started on our service mapping project. We, like many companies, have moved a lot of our applications/services to Paas/Saas providers, such as SAP HEC and ServiceNow. We know we ...
We do not want to include VMWare Instances in cmdb_ci_vmware_instance to effect our Staleness record. However, every time I try to modify it in CMDB CI Class Manager it gives this warning and does not change the health score."Discovery marks VMware v...
We are configuring the certificate management plugin for use in production to track expiring certificatess in our environment. We are successfully discovering internal self-signed cert with port discovery and external cert from Digicert. We're wonder...
Hey all, How do I navigate to the release notes for the Discovery Pattern upgrade? I am unable to find it in the product documentation. Any pointer would be much appreciated.Regards,
Hello, I have executed discovery on windows server and getting below type of error. error is sensor error in processing. Windows pattern getting triggered, but unable to process further. Any help is much appreciated. Thanks. Sanil.
Does anyone have experience/suggestions on using ServiceNow discovery to authenticate with servers that have Multi-Factor Authentication enabled?Even with valid credentials, the result of discovery is: Adding target to blacklist. No valid credential ...
I am trying to use ServiceNow discovery to discover our Microsoft certificates across our estate.Whenever I run discovery using a schedule set up using the instructions provided in the SN docs as well as some community posts, the job runs but then im...
