ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Vmware Virtual machine instance state values

Hello,  Can anyone explain how different values of state are set for a virtual machine instance?  Like these should be set by the VMwareVMProbe at the time of creation but when a VMI is not discovered it is marked as stale by cloud Discovery so is th...

find_real_file.png
mayank_ihs by Tera Contributor
  • 6124 Views
  • 6 replies
  • 0 helpfuls

error: Match step predicate is not matched

Hi , 1.Im creating a cloud discovery schedule 2. Im getting a below error when i try to test the account "Identification sections in pattern failed: section: GCP Service Account Identification, error: Match step predicate is not matched." I gave val...

Anthony78 by Kilo Sage
  • 5229 Views
  • 12 replies
  • 0 helpfuls

Discovery using gMSA account

I have been trying to set up discovery in ServiceNow using the gMSA account via MID server using Windows credentials. We are not setting up any user name or password in ServiceNow but just the respective MID server. When we try to test credential, it...

Community Alums by Community Alums  
  • 1296 Views
  • 1 replies
  • 0 helpfuls

Resolved! Pattern - Gracefully exit pattern if Table has 0 results

In a Discovery Pattern, how can I check if a Table has 0 results? Steps: 1) Parse a file and store the results in a Table. Se 2) Use a Match operation to check if an array/table has 0 results. Stop execution of the pattern extension if there are no r...

find_real_file.png
hz2 by Tera Expert
  • 3822 Views
  • 6 replies
  • 1 helpfuls

IRE Rules not working properly

My IRE rules are not working properly post sync with BMC Helix Discovery. Duplicate records are getting created in servicenow cmdb. Have followed OOB IRE rules. How to stop from creating duplicate records using IRE? please advise.

Resolved! OOTB Notification in the Contract Management

Hello together, we want to use the Contract Module in the future.There are diffrent Condition Check Definitions in it.So I want to create a scheduled job, which check the event contract.expiration daily and send a notification.Are there any OOTB Noti...

Resolved! Unable to discover Logical Datacenter through a Management group

Dear All,  I am facing an issue with the Cloud Discovery using the management Group. I am able to discover all the sub-accounts that are associated with the Management Group, however when I try to run the discovery , I get the following error.  Accou...

find_real_file.png
Nilanjan1 by Giga Sage
  • 1737 Views
  • 4 replies
  • 1 helpfuls

Meaning of Closed Incomplete

In a dump of the closed items there are "Closed Incomplete" items, do you know the definition of this selection value and why it would be selected?  This is part of the evidence to be provided to the auditors.

rajeshgk1 by Giga Contributor
  • 8460 Views
  • 3 replies
  • 2 helpfuls