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Resolved! Trying to remove request approval ui action from standard change

Hello,we added an "assess" stage  to our standard change but now i have the "request approval" ui action showingI would like to hide the "request approval" UI action from standard change but my condition doesn't seem to work: condition:gs.hasRole('it...

2022-12-09 16_18_04-Request Approval _ UI Action _DEV.png
RBlor by Mega Guru
  • 956 Views
  • 4 replies
  • 0 helpfuls

How to setup deeplink.

Hi All, Please help me setup Deep link to use incident and request numbers received in email to open in Now Agent App, thanks.

Resolved! Which Windows discovery requirements are irrelevant with MS JEA?

Hello Community, I have been told by security that granting our discovery user local administrator permission on the Windows machines is out of question and we need to find an alternative. So I thought about MS JEA but after reading the documentation...

Marek Meres by Tera Expert
  • 2185 Views
  • 10 replies
  • 2 helpfuls

Import set ran successfully but no data is created

Hi All, Need some help... Recently I have a import set run which was processed and no errors(pic 1), except there are 2 warnings(pic 2). But when i checked my calculated application service, there were none newly created.  Can someone provide some hi...

Dav123123213_0-1670286714526.png Dav123123213_1-1670286769526.png
Dav123123213 by Tera Contributor
  • 2018 Views
  • 8 replies
  • 0 helpfuls

Aurba Access points discovery

Hi ,  Am trying to make customize patter to discovery Aruba access points , if anyone has customize pattern for the same . Please share . #Discovery 

Imran Khan6 by Tera Contributor
  • 2005 Views
  • 1 replies
  • 1 helpfuls

alert grouping

Can you help me to create Automated alert Grouping when source is same, but Resources are different. For example there are 100 cares, BMW is Source and there models are Resources. 50 cares are SUVs and remaining 50 are Sedan Modal cars. Then the grou...

User55875 by Tera Contributor
  • 879 Views
  • 2 replies
  • 1 helpfuls

Setting current user in Requested for field

Hello All, I have created a ui action on cmdb_ci table and ordering a catalog item by this button. I am able to set this value as static but not able to set a dynamic value (current logged in user). can anyone suggest me what changes i can made to my...

Community Alums by Community Alums  
  • 1700 Views
  • 14 replies
  • 3 helpfuls

Resolved! What fields are updated by Discovery?

Hello All, Could you please help me to know what fields are updated when Network Discovery is running or where can I find out what fields are updated by discovery? Thanks in advanced!

Trupti9 by Tera Contributor
  • 1026 Views
  • 1 replies
  • 1 helpfuls

Resolved! Exclude Unique Certificate Class from discovery

Hello Community, We got a new request from caller that we have to Exclude Unique Certificate Class from discovery. Could you please suggest/help me on this how can we stop the discovery of Unique Certificate Class. Thanks and regards,Nikhil