I got the required result by the below stepThis information needs to be stored in the switch port table. I have created a field, Alias on the switch port table. Now whatever is coming in eth4 should be stored in ethernet 4 on the switch port table. ...
Does anybody have any thoughts, recommendations or experiences on restricting access to the CMDB? Because out-of-box, access is very open, our Information Security group has concerns that if a bad actor compromises a company account with access to Se...
Hi, We are customizing the certificate discovery for our client. "Get-ChildItem -path Cert:\CurrentUser\Root | select *" is the command we're making use of in the pattern to get the certificate details. We are using powershell.exe in cmd to execute ...
Hello, Currently configuring ServiceNow Event Management. Need help with what are the prerequisites to configure AIOps in ServiceNow event management. Thank you...
Hi i have created custom JDBC Action to connect oracle db I'm using jsonParser to parse the Output from JDBC Step but i was getting below error. May I know how to fix this below error.Thanks
I have successfully created tag based application service with key value pairs created and even the map is showing it correctly. But now I have more CI assigned with same key value pair but after recalculating the CI's are linked to service.Steps tak...
Hi All, Does ServiceNow discover tags for Azure Arc based servers? It seems that the discovery does not appear to be discovering tags associated with Azure Arc enabled servers.
Hi, By default, Open Alerts which are 'In Maintenance' because they are bound to a CI that is under Change are left Open at the end of the Change window. Is it possible to automatically Close these Alerts when the Change is completed ? The reason I a...
Which table should be used for Firewall Cis (cmdb_ci_ip_firewall or cmdb_ci_firewall_network) ?How to model virtual Firewall in CMDB -> using exiting field: device type = Virtual Firewall or adding 'Is Virtual' = True to Firewall table?
Dear Community Members, Our infrastructure team needs to move MID Server to other IP address. I need orientation regarding of the impact, cares and steps I need to follow for this change. The mid server that will have the IP changed has three service...
I'm looking to capture the VIP (Virtual IP), Profile, irule information in the F5 load balancer either as CI's or attributes with the assumption that credentials for both horizontal discovery and service mapping are configured. Can you please share y...
We hae customers asking how fqdn gets populated by Discovery and I am having a little trouble figuring that out. It becomes clearer when we move to patterns but that doesn't seem to be happening in the near future so I am wondering how/where that get...
Just wanted to let everyone know Ive updated the Discovery "best" practices that includes pattern information as well. Much of it is still foundational and there are many updates to current technology so hope it can help our new friends of Discovery...
Is there any way we can check which event rules are responsible for generating an alert other than looking into the processing notes of each event? Can we track event rule executions from the alerts table?
Hello, We are using Service Graph connector for Microsoft Intune to pull data from the Microsoft Intune application into your ServiceNow instance. We are following the document to setup the connection and load the data. Before we start setting up t...
