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Resolved! g_form.setValue() does not work for text fields

Hi,   I am using an onLoad script and g_form.setValue() to populate some fields in a catalog form. The fields that are affected by UI policies have interesting behavior. The references and drop downs are working fine. However, the textfields will rem...

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Steve56 by ServiceNow Employee
  • 1713 Views
  • 2 replies
  • 1 helpfuls

Resolved! PURE Storage Discovery. FlashBlade vs FlashArray

The storage expert in our environment informed me that there was documentation for FlashBlade but not FlashArray. I have checked the internet for the differences between the two but cannot find any. Please advise on any info regarding the differences...

Automatic Group Filter

Trying to override default Alert Grouping, but not sure how this is done. The filter conditions looks a bit odd if you ask me. Is this right or how should I set the filters?  Default grouping is based on:Metric Name AND CI TypeLooking to change so th...

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How to restrict access to certain CIs?

Hi,We have some Service Maps with CIs that we would like to restrict the access to. We only want to restrict access to certain CIs, not whole classes, and using query business rules would probably slow down our huge CMDB a lot.Is there already a ligh...

Johannes by Kilo Sage
  • 631 Views
  • 3 replies
  • 2 helpfuls

Resolved! Windows Server 2022 Support

Has any seen When ServiceNow Discovery will support Windows 2022 Server?  I was searching and it was not listed as a supported OS.When we ran discovery it comes back as Classified but disabled.

RGreene by Tera Expert
  • 3008 Views
  • 9 replies
  • 6 helpfuls

AIX servers Discovery

Hi All, We need to discover AIX servers.Could you please confirm ,do we need any other additional command to run discovery for AIX Server.As there is no command mentioned for AIX servers in below URL. https://docs.servicenow.com/bundle/paris-servicen...

_bhishek by Tera Guru
  • 1658 Views
  • 9 replies
  • 0 helpfuls

Corelation id in CMDB

HiDo anyone know what is the use of correlation id in configuration items ?.If the correlation id not present . what will happen?   

Saib1 by Tera Guru
  • 1006 Views
  • 3 replies
  • 0 helpfuls

Why is host data collection failing

We have deployed agent client collector to a number of servers in our environment and one of these agents is returning a 'host data collection failed' error. Because of these we're unable to run checks though this agent.  What are the possible reason...

End user devices discovery

Hi all,Please let me know how to discover end user devices. I know we can do it using Agent collector but pls let me know the exact prerequisites and what could be the easiest way to install agents on end user machines if client doesn't have SCCM/Nex...

Ankita34 by Giga Contributor
  • 745 Views
  • 1 replies
  • 0 helpfuls