We have about 3,000 discovery errors and 4 developers only. I want to know the best practice that you are implementing within your organization in handling and clearing these errors out to as close to zero errors. There are too many errors to fix in ...
Hi i have requirement As the Change Management Process Owner, I need a way to allow ad-hoc approvals to be added on the fly by Change implementers (ITIL users) so that approvals which cannot be automatically identified at time of raising can be man...
Hello, I'm trying to validate if the user is a member of the group or not. Previously there was an action created on flow designer to verify the same, but recently a client asked to verify it on form level if the requested for is a member of specific...
Hi, Im using Solarwinds connector to get the Events for alert creation. My stakeholder says that some specific events are not found in ServiceNow . Especially a set of events where NETOBJTYPE starts with UND. Ideally the connector is supposed to pull...
For Discovery of Active Directory Domain Controllers, what level of access does the credential have? Does this have to be a domain Admin access? What happens if the security does not allow providing the Admin Access to SNOW?
I got the required result by the below stepThis information needs to be stored in the switch port table. I have created a field, Alias on the switch port table. Now whatever is coming in eth4 should be stored in ethernet 4 on the switch port table. ...
Does anybody have any thoughts, recommendations or experiences on restricting access to the CMDB? Because out-of-box, access is very open, our Information Security group has concerns that if a bad actor compromises a company account with access to Se...
Hi, We are customizing the certificate discovery for our client. "Get-ChildItem -path Cert:\CurrentUser\Root | select *" is the command we're making use of in the pattern to get the certificate details. We are using powershell.exe in cmd to execute ...
Hello, Currently configuring ServiceNow Event Management. Need help with what are the prerequisites to configure AIOps in ServiceNow event management. Thank you...
Hi i have created custom JDBC Action to connect oracle db I'm using jsonParser to parse the Output from JDBC Step but i was getting below error. May I know how to fix this below error.Thanks
I have successfully created tag based application service with key value pairs created and even the map is showing it correctly. But now I have more CI assigned with same key value pair but after recalculating the CI's are linked to service.Steps tak...
We have configured our Service Graph for Microsoft Intune and have successfully imported mobile devices from the Microsoft Intune tenant. The issue that we are having is that some records have been removed from Intune which is leaving stale records i...
Hi All, Does ServiceNow discover tags for Azure Arc based servers? It seems that the discovery does not appear to be discovering tags associated with Azure Arc enabled servers.
Hi, By default, Open Alerts which are 'In Maintenance' because they are bound to a CI that is under Change are left Open at the end of the Change window. Is it possible to automatically Close these Alerts when the Change is completed ? The reason I a...
Which table should be used for Firewall Cis (cmdb_ci_ip_firewall or cmdb_ci_firewall_network) ?How to model virtual Firewall in CMDB -> using exiting field: device type = Virtual Firewall or adding 'Is Virtual' = True to Firewall table?
