Hi Friends, I am trying to discover a network VPN devices, but its giving the below error Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: Match step predicate is not matched....
I found a discussion regarding inactive users being shown on a catalog item. --> Reference field not showing inactive users for our asset team I'd like to show the inactive users on the catalog item (Offboard a user) and all subsequent tasks. The di...
Hi All, need support forDiscovery Pattern extension for MySQL and PostgreSQL, is needed is to get the information related to the PostgreSQL If we look at a PostgreSQL or a MySQL instance, the standard pattern brings only basic Instance information, b...
I have been tasked to discover who deactivated a couple of user accounts in the User Table. I have used several customized searches in the All module under the System Log application to no avail.
Hello Everyone, We are having many devices being classified as unclassed hardware, so looking for the reason for it being unclassed hardware and what would help it to classify them to be their respective class devices. Any information on it would be ...
Hi All, I am new to rest API integration in ServiceNow. I want to integrate the BT diamond IP (IP management tool) with ServiceNow to update and insert record in CMDB. What will be the steps we can perform to achieve this integration? Have anybody en...
Hi All, I wanted to integrate the SolarWinds with ServiceNow for populating the CMDB with particular CIs such as Network, Servers and EUC devices. I wanted to use rest API for this integration but not sure how to proceed as I am new for this integrat...
Hi Experts! Need your assistance I have created a custom pattern for the Nasuni Appliances, which are discovered via SNMP Credentials & the records are populated in the Storage Server Class. I am using the SNMP Classifier and the custom pattern is ...
Hi, If any CI is under Change request (affected CI section) then related alerts should be marked as Maintenance but this is not working as expected. Job: Event Management - Maintenance Calculato is running every minute. Ideally if any CI under mainte...
Can someone provide me the definition of "Managed by Group" i.e. responsibility, maintenance of the D2D, Financial responsibility, etc. We want to add this group to our infrastructure CIs. Thanks!
Hi , I am getting an error in discovery pattern"Cassandra Distributed DB " :" Update failed with error: Commit was not attempted due to other errors.,In payload missing minimum set of input values for criterion (matching) attributes from identify ru...
We are a DOD and are working to implement ServiceNow San Diego. We currently run MariaDB Community version 10.x and when trying to STIG the database it popped multiple CAT1 issues. Further research seems to indicate that no version of MariaDB will ...
How to store Rest API Endpoint url , method and Authentication Key and values in system property ? how can we call this property in scheduled jobs. can you please share examples. Thanks in advance.
Hi I am new to F5 discovery. Can someone help with the procedure. SNMP community credentials will be enough? I need to populate firmware version as well. Looks like it is not present OOB. Please suggest the best possible way to do it. I haven't us...
Hi all, I am looking at options for our integration between ServiceNow and Splunk. Specifically, I am looking to see when incidents or tasks are updated in ServiceNow if the data is stored in a viewable location for Splunk. I would assume it is logge...
