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Resolved! Load all records in Data Source

Hi    Is that possible to ignore the columns from the excel sheet during load    We see the error in the vcgos1.csv file that data is not loading and getting below error.   When I see the excel sheet there are 2 fields which is not there in my stagin...

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Saib1 by Tera Guru
  • 757 Views
  • 2 replies
  • 0 helpfuls

Windows Domain & local account keeps on gets locked daily

Hi,We have 2 accounts to discover Windows Server (the same name one is local and one is domain). Both of our accounts are getting locked and it is failing our discovery. Is there a way where can we check on which server is failing? Checking with the ...

How to install a MID Server in a cloud

Hi, i need to install a MID Server in my GCP account, to do the discovery of my cloud infrastructure. Did you guys know how works the process of installation in the cloud?

Resolved! How to restrict a Quick Email template to multiple users/groups

I have a requirement to restrict a quick email template to only those users which should have the need to use the template.  From accessing System Policy - Quick Messages and then selecting the Template in question I can see that I only have the abil...

Duncan2 by Tera Contributor
  • 1395 Views
  • 4 replies
  • 3 helpfuls

Flexera ServiceNow Integration

Hi We have following use cases to be implemented as a part of SNOW Flexera Integration ..Can anyone suggest the way forward and way to achieve it as well as the prerequisites to achieve it --   Flexera to ServiceNow: Populate CMDB with Software Title...

Anirban1 by Kilo Explorer
  • 5233 Views
  • 2 replies
  • 0 helpfuls

Discovery is not finding the Chassis type for CI's in the cmdb_ci_computer table all values for this field are blank or show up as (Empty)

I need to differentiate company laptops from desktops or servers..etc. After looking at many support articles, it looks like the best way to do this is using the chassis field that comes out of the box. However, every chassis field in my instance is ...

Events and Working With Thresholds

Hello all, I have recently begun trying to configure Event Rules that include thresholds but I am stumbling across something that is stumping me. I am seeing situations where event management seems to get stuck in a loop of sorts. For some context, t...

amoss98 by Kilo Expert
  • 1346 Views
  • 5 replies
  • 1 helpfuls