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Test failed: Match step predicate is not matched

Hi All, Business service : ci's creating as generic applications.But when i check with Application owner that ci is jboss. when we check jboss pattern. Jboss pattern is failing at identifiaction at jboss service. Test failed: Match step predicate is ...

pavanyuvi by Kilo Contributor
  • 5265 Views
  • 12 replies
  • 0 helpfuls

Can anyone help here with Storage Discovery

Hello All, Can anyone help here with Storage Discovery . Getting below error while doing storage discovery in Discovery Log. 1.Classified, couldn't identify, Msg:- CMDB Identification Error: In payload missing minimum set of input values for criterio...

bharath10 by Mega Expert
  • 1162 Views
  • 4 replies
  • 0 helpfuls

Resolved! Username changes and "duplication"

The issue I'm describing is mostly from poor business policy but I won't get into the politics of it. I know it's bad practice.We have a policy to allow usernames to be changed in AD. They use user ID markers to identify them as consultant or a FTE. ...

KB15 by Giga Guru
  • 2988 Views
  • 10 replies
  • 3 helpfuls

Classification by device name

I've seen a few forum topics around the Discovery of "Lights Out" components of a server (Red Hat or Windows), but I don't know that there is a documented solution. Here is what I'm seeing from Discovery:- Discovery is able to discover a Linux server...

Rick Mann by Tera Expert
  • 1983 Views
  • 4 replies
  • 0 helpfuls

Discovery VMware - no IP address , no OS and no host name of a VM

Hello, I am trying to figure out a way to get IP address, Operating system and Host name of a Virtual Instance in discovery. Currently these three items are not included in discovery of virtual instance.    I tried the following process but was not s...

skhan by Tera Contributor
  • 1270 Views
  • 7 replies
  • 0 helpfuls

Connectivity issue with Mid Server

Hi,   i have configured a Mid Server on a Linux Server but after the start of service, i see these errors, can you help me to identify the cause? 12/17/21 12:29:01 (273) StartupSequencer SEVERE *** ERROR *** SOAP Request: <SOAP-ENV:Envelope xmlns:xsd...

antonio1989 by Tera Contributor
  • 1921 Views
  • 10 replies
  • 0 helpfuls

How can I view the Discovery blacklist?

Hello.  I have been fighting with getting consistent, SUCCESSFUL discoveries completed and it seems like there are many issues around classification and identification that are still lingering.  With that being said, I have noticed a lot of inconsist...

Josh Smith by Giga Contributor
  • 2254 Views
  • 8 replies
  • 0 helpfuls

Resolved! vCenter Discovery

Hi,I am trying to setup discovery for vCenter. So I am currently working with respective team to get the read only access to vCenter. Do I need to work on credential stuff for vCenter discovery and may I know the next steps i need to follow to setup ...

Amit39 by Kilo Expert
  • 3635 Views
  • 28 replies
  • 17 helpfuls

Scheduled Report of the On-call "Rotation Schedule Report"

We would like our users to receive a daily scheduled report of the "on-call rotation schedule report." Currently, one has to go to this page and manually run the report. Can this be automated? Any suggestions or insights would be greatly appreciated....

jesmarquez by Tera Expert
  • 3546 Views
  • 12 replies
  • 0 helpfuls

Resolved! Discovery on private network without access to internet

We are currently discovering our corporate network and we have an isolated network that is not allowed to connect to the internet that we would like to start discovering and possibly some orchestration.Is it possible to install a mid server in the is...

shill by Mega Sage
  • 1923 Views
  • 8 replies
  • 4 helpfuls

Resolved! Storage Discovery when port 427 is refused

Will storage discovery work if during Shazzam SLP Probe on port 427 is refused but WBEM/5989 is open? What is the purpose of the SLP port? Background: we are trying to disocver a EMC XtremIO. According to EMC support port 427 can't be opened - only 5...

gk13 by Tera Expert
  • 2311 Views
  • 8 replies
  • 2 helpfuls

Process of decommissioning an Asset/CI

Hi ServiceNow Community, I am interested to know how users of Assets/CIs in ServiceNow handle the decommissioning process, particularly for virtual servers. We use ServiceNow discovery and also the VMWare discovery. For every virtual server, we have ...

tomjuk26 by Tera Contributor
  • 5648 Views
  • 5 replies
  • 4 helpfuls

Why I got this error: Error; job finished with status ERROR: SSH channel 116 timeout in state TERMINAL_REQUESTED. (timeout.channel_ready = 120000)

We're evaluating the Fuji Patch 10 version of Discovery and I had problems with a probe, The Linux Storage Probe.It kept returning this error:Error; job finished with status ERROR: SSH channel 116 timeout in state TERMINAL_REQUESTED. (timeout.channel...

HugoFirst by Kilo Sage
  • 3982 Views
  • 5 replies
  • 1 helpfuls