To create a Service Map for an SAP ECC (Linux) system, documentation states that an applicative credential needs to be defined outside of the SSH credential. The SSH credential we have is an AD user. What type of SAP user does service mapping requ...
Please tell me what to do for discovery when there is a firewall between the MID server and the target windows server. Firewall has already set the communication permission of port 135 for WMI, but even if discovery is executed, it fails. Is there n...
Hi ServiceNow community, We would like to integrate SCOM 2019 with ServiceNow San Diego and Itom and use the bi-directionnal functionality that's available in the SCOM connector. I would like to know from a technical aspect, how does the communicatio...
Hi Can anyone provide some notes/feedback on creating custom CI attributes in windows server table.
What are the prerequisites required to configure NNMi setup in servicenow? Thanks, Roopa
Hi Experts, Need your kind explanation, Last weekend we have upgraded ServiceNow from Quebec to San Diego release in Dev instance, after upgrade while doing IRE testing we have notice few new rules are automatically added for many class tables in ...
Hello Experts,I have created a few CMDB groups and I want to showcase them on CMDB View Dashboard. How is this possible?Any leads will be appreciated. Regards, Srishti R
How are you usually implementing event management projects. Only unidirectional or bi-directional? One of our client is using around10 monitoring tools like zabbix, solarwinds, splunk etc. and question is, if we are bringing all the events to Servic...
I'm working on a requirement where I need to run the Linux commands on host machine present on midserver. I'm creating one action in flow designer which is using SSH Step. I have created ssh credentials with midserver username and password. But when...
Suppose if the Resolution State of event is closing, will we be able to see the alert number in alert field or not
Hi, would anyone know if I could use the Process Classification record (found under Discovery Definition -> CI Classification) for vCenter to exclude a certain name of a VMware Virtual Machine Instance from being discovered? This post mentions to con...
I have set up some tag-based application services. A virtual machine instance CI was updated by our cloud discovery with tags matching one of the tag-based application services. (The service is set to Operational.) I expected the CI to be added to th...
My client gave me an Excel sheet of CIDR networks to discover (e.g. 10.1.2.0/24) and to import into Discovery I need start and end IPs for the import set transform. Anyone know an easy way to convert this in Excel?
How often should a Discovery schedule be triggered or invoked ? is it every day / weekly ? When is it best to run the Discovery schedule ? off peak hour or Off business hours ? Can someone send me a best practice guide or material which can be used b...
Hi ITOM Experts, Does anyone know to insert data in custom table via pattern? Remember custom table is not extending from CMDB. I tried to use Transform operation or merge but result is still not working Thanks for helping. Regards, SS
