I am evaluating using SG-SCCM for computer and software inventory. We are also running discovery for servers. I need some help to understand how SG-SCCM determines if a computer CI needs to be updated. For example, I run an SCCM import, a computer i...
Am I missing something? I have a simple bar chart report on custom field. I want it to display from in a certain order. Currently the only way I see for sorting is A to Z or Z to A. I want to be order to choose the order which my fields display. An e...
Hello Experts, I was looking to create relationship between a cmdb_ci_computer and cmdb_ci_service Using relation Depends On:: UsedBy cmdb_ci_computer table contains a field u_service which is same as cmdb_ci_service table. Eg: On Table cmdb_ci_compu...
Hey all, In a some articles and demos I have seen, it appears that there is a way to have Discovery capture and report/display unauthorized changes: a change to a CI (such as an attribute value change or the addition of a new CI) has occurred but the...
After configuring the account principles and then the Cloud Service Account under Cloud Management -> Service Accounts, I hit "Discover Datacenters". A few seconds later the "Datacenter discovery status" is updated with an error.I can't find anything...
Does anyone know if there is a plugin to discover information on Amazon WorkSpaces with SN discovery? Thanks, Stephen
Hi Team, We have installed the Agent Client Collector on Windows Machine, Now we are able to see the Installation Data, but we have found Multiple Serial Number types under the [cmdb_serial_number] table. We are not able to understand, what is the us...
Guys, good morning.Could someone help me with this error? MID SERVER is accusing this error for 4 days, I have already performed the following procedures to try to resolve:- Delete the Keystore folder- Delete the values of "parameter name =" keypairs...
Hello, I am creating an process for my organization to better manage discovery errors. During my discovery I have been reviewing the error reports from the CI Schedule Manager and the Discovery Dashboard. Discovery Dashboard uses the discovery acti...
Hello community,I would like to ask if you have more information regarding the following message:*in Mid Server - > Server Issues table*User USERNAME with mid_server role not associated with a MID Server. No login attempts within reporting period.I'...
Hello Community! As the Discovery Administrator, I've been tasked with gathering additional attributes about ESX Servers. After weeks of searching the Docs and the Community, and poking around our development instance of ServiceNow, I cannot figure ...
We are getting the following WinRM error despite adding this IP address in the TrustedHosts. What could be the reason?WMI query on host 10.x.x.y authentication failure. query: Select * From Win32_Process WHERE (ProcessId = 324708) error: Winrs error:...
Hi, could you help me to know what fields are updated by Default when Discovery it´s running please?
Hey guys, so I´m trying to discover some CISCO Switches via SNMP. The credential-test succeeds, so this problem should not be either the credentials nor the connection itself. But if try to discover them, I´ll get the following error report: Identifi...
How to run PowerShell script from ServiceNow? Hi, I have a PowerShell script(.ps1) which imports the user ID's from the active directory and creates a csv file in Mid Server folder. Today I am running the script manually using the command prompt(PS...
