Is it possible to discover browser extensions using discovery?
Is it possible to discover browser extensions(specifically Chrome) using Discovery? If yes, Please guide me on how. Thanks in advance!
Forum Posts
Key Values table
Does anyone know if there is a way to identify what discovery (GCP, Azure, Kubernetes) created the entries in the cmdb_key_value table?
How to Discovery AWS Account ID?
We are looking to Discovery the AWS Account ID so we can associate it with all Classes discovered from AWS. We added the field "AWS Account ID" on cmdb_ci table so that it would filter down to all child tables. We particularly need this data on the ...
Any free Tools suggestion for checking SNMP or OID of discovery
Hello NowCommunity, Does anyone know some free tools to troubleshoot/Validate SNMP and OID? This is used for Discovery Thanks and Regard
How do I run Discovery on the Mid Server that is running discovery?
I am currently running into issues where Discovery is not Discovering the Mid Server that is being used for Discovery. In other words Discovery is not able to Discover the mid Server that is running Discovery. Any suggestions on why this would be hap...
Adding fields to Additional information field on an event (via connector definition)
Hello, I recently began using the vCenter connector with our Event Management module in ServiceNow. Is there anyway for the vCenter connector (and other connectors) to be modified to pull in more fields for the 'Additional Information' field of an ev...
Running NSLOOKUP command for all the CI
Hello, I have requirement to capture the storage device names using nslookup command. This command I need to run locally on MID server and then update the storage device name. How can be this achieved? Thanks, Richa
Resolved! Unable to connect SCOM from instance after upgrade
Hi All PFA screenshot , After upgrade to Orlando , I am not able to connect SCOM from my dev SNOW instance Error:: EVENTS-------------------------------------------------------------Credentials not found, id: 05d5fd431b8b9450081862ce6e4bcb42testEve...
Resolved! How many times discovery try to authenticate a device via SSH?
Hello, We recently came across an issue where discovery tried to attempt SSH auth (this happens when there is an open port 22) on a network device which took down all other dependent network devices and created an outage due to discovery tried ssh fo...
Probe to Determine Server Uptime
Has anyone developed a probe (or the capability) to determine system uptime? I'd like for Discovery to report back system uptime for Windows servers and populate the results in a custom field. Is this doable or far-fetched?
Resolved! How do I copy all the variables from a requested item to a change request's description?
Context: In a catalog task, I have a UI action to create a change request. When creating the change request, I need to copy the variables and values from the variables attached to the task's parental requested item. While I know how to copy any sp...
Resolved! Plugins Verification
Hi, Can someone please verify the plugin list for discovery, event management & service mapping also if someone can provide plugins for these connectors - SolarWinds, vcenter etc. Also help if all these need to be raised via HI portal Project...
Resolved! how to delete a section on the incident form
Hi, I created a new section in the incident form to add some new fields but later I decided that I don't need it. I can't figure out how to delete it. Any ideas?Thanks-Julio
Resolved! Data in import set table but can not be transformed into target table
I am using a dev instance dev64918.service-now.com to load some system configuration data from xml file into cmdb using import set. After loading, I can see the import set table was updated with records properly. However when I tried to use transform...
Resolved! Interview Questions for Discovery, Service Mapping & Event Management
Hi, Could you please share some interview questions for Discovery, Service Mapping & event management. Thanks, Sonia
