I've had a request come across my desk to integrate with a 3rd party tool via REST, but the catch is I need to make rest calls to the target system as part of the form population based on the changes to fields in the form. This part I have working, ...
Hello All, Could you please help me to understand which roles are needed to view the Business Application Upstream as well as Downstream relationship . In our quality Instance I have noticed although I am an admin still not able to view the Upstream ...
May I know what is snow agent ? Explanation with examples would be appreciated
Dear Community, When setting up MID Server under Ubuntu the configuration get's stuck in the last step: Validation of the MID Server in the ServiceNow instance. I have checked time zones on the ServiceNow instance and the VM hosting the MID Server, b...
Hello All, I have successfully cloned our dev instance from production instance.When am trying to clone our test environment am getting error like authentication failed.But user name and password is correct and also I have admin access in test enviro...
I want to use our existing "Linux - Server" pattern to server as the identity pattern for another Class of servers which run a Linux-like operating system. The pattern is essentially the same but with a few more shared libraries included which are sp...
I have a need to set up recurring operational support tasks that are not Incidents or Changes. For instance, rotating backup tapes, monitoring application work queues, and other administrative/support activities that need to be done on a daily/weekly...
Not able to Firmware Version not getting discovered for - cmdb_ci_ip_router
Hi Community, New Learner of CMDB and want to know, Why records are created in "Relationship Health Results", From docs I was able to get to know, if relationship between the Parent and child differ then record is created(by relationship schedule job...
I recently proposed adding a MID server to our DMZ to discover a server we want to include in an application (service) map. My security team had multiple questions, but I was hoping to get feedback from the community on the following: What could an a...
I am trying to troubleshoot the linux server pattern .. the linux - storage section and stumbled upon a ssh call to execute storage.bash How can I see the commands this script is running? Does this script come from servicenow? Thanks in advance...
Hello experts, I am getting this error in pattern for a few windows servers: Identification CI Errors: Update failed with error: Commit was not attempted due to other errors. I see a couple of threads in community but non is resolved. I also went to...
For our initial rollout of Discovery, I want to change the default retention setting from 7 days to 30 days for the ECC queue records.The product documentation (Quebec, Rome, San Diego) references the following two tables: ecc_queue_event ecc_queue I...
Hello, I need to discover MongoDB Atlas for our CMDB monitoring process. Do you have any documents or examples to show how to do this in Service Now instance?
