Is Discovery Tool supposed to create hardware models or "product models" when it discovers a new item that is not set up as a hardware model?Seems that both our bulk load processes and discovery processes create "product models" - and do not associat...
What benefit is ServiceNow Discovery providing you? My company purchased discovery licensing with our initial contract about two years go and we've been unable to find any beneficial uses for it. We run a mostly virtualized environment and are able t...
Seems allot of folks are looking for easier ways to bring in tons of IP ranges into their discoveries without having to manually enter hundreds of IP networks. Well Service-now.com to the continued rescue with an already existing product technology, ...
Dear Experts, I am getting error on discovering my network switch. Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: All command implementations (SNMP_TABLE) failed on hos...
Hello,Is it possible to have right click behavior using a Apple mouse ? Ctrl + click doesn't work (or just on a very limited way) on Safari or FF for Thanks in advance.
We are collecting the laptop/desktop information through the Help the Help Desk in the login script. Now, as part of a compliance check, we need to report on computer not running a certain piece of software.e.g.: Hostname SoftwareCOM-0001 SoftwareA 1...
I have a need to validate a string field in a record producer for proper phone number formatting (xxx) xxx-xxxx. I understand that a client script for onSubmit should cover it, but I can't seem to devise a proper script that does the validation. Does...
Hi everyone, When I was trying to discover a number of IP Switches, I'm getting below error for some: "Identification sections in pattern failed: section: discovery, error: All command implementations (SNMP_TABLE) failed on host 10.142.11.8. Host mig...
Hi,We are working on service mapping for our client and we are on istanbul version.We received error in discovery logs stating 'Failed to execute WMI command on host xx.xxx.xx.xx command: netstat -a -n -o | findstr /R ":64701" error message: The RPC ...
Hello All, I recently noticed that Vcenter discovery is getting failing for some of the Vcenters and getting. Unable to establish connection to https://xx.xx.x.x/sdk: java.lang.NullPointerException: None of url, username can be null. When I test ...
During most my Service Mapping discoveries I get the following errorCan't calculate storage path for "d:\". File system on connection did not match any file system on the hostI was wondering if any of you have seen this before and know how to solve i...
Hi, ServiceNow Discovery is able to discover changes in the infrastructure like new CI's installed or Changes in/on already existing CI's and update the CMDB accordingly. As every CMDB update should formally be based on an approved change request Ser...
In order for discovery to run properly, some AIX / Unix / Linux commands needs sudo escalation in order to run. If your organization does not use sudo for permission escalation, and instead uses say dzdo, how does one change this system wide?As an ...
Hi friends, We are trying to connect to Oracle DB to get table information to populate our CMDB with the applications and responsibilities. In our DEV instance worked fine. We moved to TEST instance and getting the error below, our DBA's are tellin...
Hi Community, today I was asked by customer if agent based discovery possible with ServiceNow. I can remember that it was mentioned at Knowledge 18. Someone said that there will be a support of this approach in future releases (can’t remember if th...
