ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Reporting on users with roles in groups

Hi folks,I'm trying to make a list report that gets at user data (name, manager, last login, etc.), their roles (or at least the ability to exclude users that have no roles), and assignment group data (pretty much just group name and group manager). ...

Kubernetes discovery - How to setup?

Hi, I have read through this guide and so has our Kubernetes expert and we are a bit confused so I was hoping someone could provide some clarification -  Kubernetes discovery | ServiceNow Docs On point 1 it says to run a command and get a user name a...

SLAs on Approvals? (sysapproval_approver) Is it even possible?

Hi All,  I have a business requirement to impose performance targets on the approval/rejection of changes, to ensure that our approvers follow the timing of our CAB process. We have several groups sent separate technical approvals at the same time (a...

howard8 by Tera Contributor
  • 6031 Views
  • 14 replies
  • 2 helpfuls

Pattern Designer page doesn't load.

Hello!I have created a new CI for discovering FreeBSD server.I'm trying to create a new Discovery pattern for classificationI have added new CI and new ClassificationWhen I press Edit for Discovery button, following screen never loads (infinite loadi...

find_real_file.png find_real_file.png find_real_file.png
adminreg by Giga Contributor
  • 1370 Views
  • 2 replies
  • 0 helpfuls

Free BSD discovery?

Hallo,Does discovery discover FreeBSD servers?Thanks,Lada

lada by Kilo Contributor
  • 2293 Views
  • 14 replies
  • 2 helpfuls

Resolved! sn_appclient.last.processed.checksum

We are upgrading to Quebec version and i see below one of the skipped item "sn_appclient.last.processed.checksum" with the description "checksum value of the store payload ". can i know what this is ?

Swathi15 by Tera Contributor
  • 6017 Views
  • 2 replies
  • 12 helpfuls

Resolved! Prerequisites for discovery

Hello, Please help! We are setting up discovery and CMDB for our client, they wish to know which classes are discovered by snow and the attributes. Can someone please guide here   Suppose I shared these classes will they all be discovered by ITOM?? A...

find_real_file.png
sona12 by Giga Contributor
  • 2704 Views
  • 6 replies
  • 1 helpfuls

Cannot discover MS-SQL databases

We just recently upgraded from ServiceNow Express to Enterprise, but still use Express Discovery. Noticed that discovery does not find the MS-SQL databases, it finds the MSSQL servers, but not databases. I have followed instructions to add items to t...

bdeblis by Kilo Contributor
  • 2752 Views
  • 4 replies
  • 0 helpfuls

Creating a signature to add to all outbound emails

Hi All,Is it possible to add a signature to all outbound emails - e.g. 'All emails are confidential plus company information...' or does this have to be added to all templates and notifications?Thanks,Rachel

rpepperdine by Kilo Contributor
  • 3656 Views
  • 3 replies
  • 0 helpfuls

Resolved! Discovery probes - differentiating Linux workstations and servers

We are using the OOTB probes, and our classifier doesn't seem to be able to distinguish between Linux servers and Linux workstations. From the logs it looks like it's gathering the OS information from uname-a, but the output doesn't give any of the u...

David A2 by Giga Guru
  • 2227 Views
  • 11 replies
  • 6 helpfuls

Service Mapping F5 load balancer issue

Horizontal discovery is working fine.But when I run the Service mapping discovery by providing the management IP it is giving the following error:Permission issues: SSH authentication failed. Verify that credentials have been correctly define for hos...

nashv by Kilo Contributor
  • 5431 Views
  • 9 replies
  • 4 helpfuls