Need to get the Last logged in User details through Discovery pattern
We have an ask to fetch the last logged in user data through the Discovery pattern. Has this been done by anyone?
Forum Posts
Resolved! Palo Alto Firewall Discovery
Hello, I'm trying to discover Palo Alto Firewall devices using OOTH patterns. During the discovery process I'm getting the error Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_firewall_device_palo_alto cannot be created since the...
Resolved! What is the expected behavior using error=true in transform script ?
I have requirement where onBefore script need to count the errors using error=true. But the challenge here the process NOT picking up next row to execute and stuck/lock the schedular job. How to mitigate this challenge, where I need error counts + er...
Not all ip adresses for Switches and Routers being discovered
I am currently discovery routers and switches for a customer but for some reason the source ip (the ip used to discover the device) is not being mapped to any field in the cmdb, for instance, we discovered a router using the ip 10.50.199.100 so our c...
How to discover successfully the following devices?
Hello Experts,We do have several of the below mentioned assets in our environment but we are not able to figure out how we can make Servicenow to discover these assets.1. Cisco ACS2. Cisco ISE 3. Qualys Virtual Scanner4. vCenter Infrastructure Naviga...
Resolved! Password Reset With Active Directory
Has anybody gotten password reset to work with Active Directory? I can not find any information on the Wiki on setting it up with active directory. Do I need to modify the workflow that comes with the plugin? I have a MID servers setup and conn...
Resolved! Export discovery Log
Hi,Would it be possible to export the discovery logs for a discovery schedule -used for a subnet- to excel or something similar ?I was wondering if this would help in trouble shooting discovery results.How are the experts of servicenow doing this ? U...
How is the CMDB CI related list "DNS Names for CIs" used? Or the Alias table?
We have servers with multiple aliases in DNS (server1 is the hostname, and there are alias1, alias2, alias3). Logic would tell me that in discovery (or some other method) the alias names would appear in either the DNS Names for CIs related list of th...
Resolved! Can't modify value of MID Server parameter "mid.snmp.request.timeout"
I am trying to modify the value of the MID Server parameter mid.snmp.request.timeout. After I modify the value, save the changes, and restart the MID Server the value reverts back to the original value. The current value is 6000 and I would like to...
How to identify and validate CIs created via Discovery?
We are implementing Discovery for the first time and were quite surprised (and impressed, and overwhelmed) by the amount of information that Discovery was able to pull in. For example: Running a quick discovery on 1 windows server alone created 68 C...
Resolved! Is Discovery able to discover MariaDB and classify it?
Hi, I do not see MariaDB in the docs, however, it is based off MySQL. Is out-of-the-box Discovery able to scan MariaDB and classify it? Erick
AWS discovery is not discovering any VM's
Hello, AWS discovery is not discovering any VM's. I did apply workaround mentioned for PRB1396922 but dint help. What could be the reason. PS I am suing this option to discover the VM's
Creation of Metric with Script Calculation ?
Hi Guys, I would like to create a Metric to capture the "Assigned To" field changes. My requirement is to capture the field changes only for a specific group. When the "Assigned To" of an incident changes for the particular group, then it should be ...
Resolved! CI Deletion.
Hi,I am searching for - What is the best practice way to delete the CI’s from CMDB? when there is a need to delete CIs in bulk ? Please share some docs or reference links available on same. Thanks in advance.
Resolved! How Discovery populating CMDB Data?
Hi Teammates, Am new to ITOM, i want clear information how & from where the Data populate in CMDB by Discovery, using Datasource(Transform map) Data is populating using Excell sheet, Manual entry can be possible through form, but how Using discovery ...
