I am receiving email alert only when any new incident is assigned to my group, not on the basis of on-call Scheduling definition(see attached image).the rule defined is: Primary person will get email 3 times on 15 min interval(0, 15 and 30 min) if no...
Hi all, I am having a query related to the name ,Host name ,DNS Domain and FQDN fields of a CI. How these fields are getting discovered and what is the relation between them. I know there are some properties which determine these. As far as i have ob...
Hi Discovery is creating loads of records in core_company table We want to turn it off How can i go about doing that? Regards HEtal
Hi All, We are adding users to an AG Group by using PowerShell Activity and getting the error message as “An internal error occurred HRESULT: [-2146233087]”. It is working properly when both user and group are in the same domain but when the user i...
Looking for out-of-box SNMP trap listener for OEM 13c, i can find event rules/scripts for OEM 12c not for 13c. Any help??
I want to populate the CMDB with VMs from vCenter, I just want to pull the VMs I don't need to procure VMs yet.After reading the Wiki, I still don't know if at all SerivceNow Discovery and/or Orchestration is required to be enabled in order to just p...
Hi All, vCenter Appliance 6.7 discovery failing. These are linux based standalone vcenter appliances Observed error: Unable to establish connection to https://X.X.X.X/sdk: com.vmware.vim25.NoPermission We are on Madrid patch 10. vmware credential i...
Hi all, I'm pretty confused as to why the Reconciliation Engine Data Precedence Rules aren't doing what I'm expecting. I'm just trying a very simple scenario where I have 2 data sources for Windows Servers, one with a higher priority (lower number) t...
Serial Number information is missing for some of Linux Servers. Error - sudo: dmidecode: command not found we have tried runing sudo /usr/sbin/dmidecode -t 1 | cat and getting results. However the same OOB command(sudo dmidecode -t 1 | cat) is worki...
Hi, We have a challenge where our windows admin team is not happy to give us admin privileges for Domain controllers for discovery purpose. Now that we have upgraded to Orlando, i found out we can use property called "mid.powershell.target_base_dir" ...
Hi All, we are doing windows server discovery through out the enterprise network and it's working fine. But for one windows server we are getting credential Time out error, And we can able to login to the server using RDC. And we know there is no Fir...
Discovery is logging every level (information,warning,error) of logs in syslog . Is there is any way to restrict it to error level . I have already changed below properties but it didn't help . glide.discovery.sensors.debugging - false glide.cmdb.lo...
Hi all, What is the difference between the Cloud Discovery( in cloud management module) vs Horizontal Discovery, and its advantages? Thanks, Yogesh R
I am trying to find a way to work around a problem with discovery of Arista switches. It appears that the Arista design includes a special management interface (Management1) but if this interface is added to a separate VRF it becomes invisible to no...
Hi, this is manjusha , i am currently exploring servicenow discovery.I am not getting the exact process of discovery like how shazzam port scan open port like and other.please tell me Regards,Manjusha Bangale
