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ms.log

Looking for MIDSystem log statements. They aren't located in the system log

rwornor1 by Kilo Explorer
  • 3762 Views
  • 3 replies
  • 0 helpfuls

Resolved! Default Ports for Discovery

Hi, Can we change the default ports for discovery of  different CIs to some other ports (/of our choice) ? Is that customization available in SNOW Discovery ? please share some relevent documents regarding the same.   Thanks in advance

Resolved! Does ServiceNow discover tags for Azure database ?

Hi All, We have implemented cloud discovery for Azure. I can see tags populating the 'cmdb_key_value' table for classes such as Cloud Network, Storage Account etc. But no tags are coming through for Azure Database(cmdb_ci_cloud_database). Is there so...

ServiceNow Integration with CyberArk:How to specify credential ID in ServiceNow when multiple host need to discover with same credential

Expert Team, Looking for your expert advice for the below use case. How to specify the credential ID in the ServiceNow which should match with Name Field of CyberArk Vault. In my case, we have IP-Range let's take example 10.x.x.x to 10.y.y.y and ther...

Sharad2 by Kilo Contributor
  • 2003 Views
  • 3 replies
  • 5 helpfuls

Need to document external facing domains in CMDB

We have been asked to document external facing domains for our company in CMDB. We have been provided a list of fields desired to capture data for (below). We currently are not capable of discovering these domains, so the records will have to be ente...

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theroz by Tera Contributor
  • 1347 Views
  • 3 replies
  • 2 helpfuls

Resolved! Table for collecting Appliances

Hi Everyone, We have multiple Linux and Windows appliance provided by different vendors, we are manually collecting them. I am looking for the right table to store these appliances in CMDB. Thanks in advance.  

karim by Tera Contributor
  • 1886 Views
  • 2 replies
  • 1 helpfuls

Resolved! MID Server licensing requirements

Hi, What licensed modules are required to use the MID server? We currently have ITSM Standard & CSM Standard. Looking to integrate SCCM,  Thanks!

Lee50 by Kilo Contributor
  • 1762 Views
  • 2 replies
  • 3 helpfuls

Powershell error : 'A connection to the directory on which to process the request was unavailable. This is likely a transient condition

     When multiple(more than 20) orchestration requests (like group Creation) are submitted in ServiceNow(using add to cart and then checkout at the same time) within a short time span i.e. 1 min the 15 out 20 requests reports an error i.e. ''A conne...

In AIX Server when i am trying to do discovery i am receiving an error message unix team confirmed it is Ksh shell running on that server and the credentials are validated but still i got an error message . please help me with this issue

warning message -1  No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false' warning- message-2 Exit status: 255WARNING: Your password has expired.Password change required but no TTY available.

Installation of mid server for AWS

Hi All, I want to install mid server for AWS.Can some please help me with the steps .How can i download mid server setup in AWS .If any one has document with the steps of installation .That would be helpful. Thanks.

_bhishek by Tera Guru
  • 4297 Views
  • 3 replies
  • 3 helpfuls

Resolved! Orchestration powershell execution error

Hi, I am trying to run a PowerShell script remotely from the MID server to our AD server. but it is failing with the following error. Mid Server IP: 10.10.10.11 AD Server IP: 10.10.10.10 "errormessages": "Connecting to remote server 10.10.10.10 faile...

ramesh_sbt by Mega Contributor
  • 1615 Views
  • 6 replies
  • 0 helpfuls

Resolved! MID SERVER Notification

Hello, i have a couple of mid servers in a Windows boxes. is there a way i can send a notification to myself if the Mid servers go down at any point?

mike2agk by Tera Contributor
  • 5368 Views
  • 17 replies
  • 9 helpfuls