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Resolved! IP address flip-flopping

Hello, When some devices have multiple IP address, each time the device is discovered, IP address is changing. I see that by default the property 'glide.discovery.enforce_ip_sync' is TRUE. I dont understand why SerivceNow has made it TRUE as default ...

shank1 by Tera Expert
  • 2768 Views
  • 4 replies
  • 5 helpfuls

Resolved! Mandatory fields for completeness report in CMDB health dashboard

Hi All, I want to understand the functionality of completeness of CMDB health dashboard.When I checked in base configuration table (cmdb) ,there is no mandatory field .Do i need to make fields mandatory in Base configuration table .If yes then which ...

_bhishek by Tera Guru
  • 2385 Views
  • 4 replies
  • 2 helpfuls

CMDB compliance audits and filters

Hi All, I am working on CMDB compliance .I can see ,few audits (templates),filters are already available .SO these conditions of filters and audits should be fulfill to make it compliance .Also can we configure these audits and filters would it affec...

_bhishek by Tera Guru
  • 1427 Views
  • 3 replies
  • 0 helpfuls

Resolved! discovery device history statuses

hi all, we are seeing some of these statuses for the discovery for windows servers from the device history. any known reason for these apart from credentials not authenticating?

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Receiving JAVASCRIPT_CODE_FAILURE Error

I want to trigger a second copy of the Network Switch pattern from a custom classifier with a view to adding some amendments to this second copy later on.As a starting point I have made a copy of the Network Switch and given it a unique name. I have ...

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david74 by Kilo Contributor
  • 961 Views
  • 4 replies
  • 0 helpfuls

Service Mapping - Mapping Application in Citrix

Hi Community  We're currently trying to map an application in our Citrix environment.  We have the Host / Port / Icon Path and URL details for the XenApp or Presentation Server Entry Point. The map we get is below but we're not getting the applicatio...

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Marvin5 by Tera Expert
  • 1625 Views
  • 4 replies
  • 1 helpfuls

Relation between host name,name and FQDN in CMDB

Hi all, I am having a query related to the name ,Host name ,DNS Domain and FQDN fields of a CI. How these fields are getting discovered and what is the relation between them. I know there are some properties which determine these. As far as i have ob...

Mahak2 by Kilo Guru
  • 4767 Views
  • 5 replies
  • 0 helpfuls