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Resolved! Can you have a successful CMDB without Discovery and Service Mapping?

Hey everyone, I wanted to check and see if anyone has successfully implemented the CMDB without using ServiceNow Discovery and Service Mapping and what did it look like? Do you manually create Business Services and Business applications?Do you automa...

Rodel by Giga Contributor
  • 4165 Views
  • 9 replies
  • 26 helpfuls

Resolved! Latest Licensing Model for Discovery and Service Mapping

Hello Experts, Does anyone know, what is the current licesing model for Discovery and Service Mapping. There is some information in the community for this topic, but is not for the latest version. I am wondering if it is still valid. Regards, Ivelin.

Ivelin by Tera Expert
  • 6381 Views
  • 3 replies
  • 2 helpfuls

SNMP OID for serial number of Linux server

Hi All,   We are doing discovery of Linux servers using SNMP.  I am aware that preferred way is SSH, but SSH is not feasible at our place. we have performed discovery using SNMP but serial number is missing. I am looking for SNMP OID for serial numbe...

BMC Discovery and Service Now CMDB integration

Hi Friends, Is there OOTB integration between BMC Discovery and Service Now CMDB? Also where can I get transformation mapping between BMC Discovery Repository tables and Service Now Class and attributes? I found below reference in the Community, but...

CMDB Discovery issue, missing with Serial Number

I have networking devices in my cmdb and I am missing with serial numbers for few devices but could also see there are serial number few other devices, Why it missing for few and others populating the serial numbers for same manufactures? How I can p...

Ragav4 by Tera Contributor
  • 2392 Views
  • 3 replies
  • 1 helpfuls

I am getting this powershell error in Discovery help please ?

Getting This error:    Failed to launch process powershell -ExecutionPolicy ByPass -NonInteractive -WindowStyle Hidden -command "& {mode con lines=1 cols=9999; Set-Variable -Name 'SNC_isWmi' -Value $true -Scope Global;  function printValues{Process{f...

mayank_ihs by Tera Contributor
  • 3286 Views
  • 10 replies
  • 0 helpfuls

How to pass array values in Custom Rest Activity in a workflow

Hi Everyone, We are supposed to pass a list of values in a particular parameter for doing the POST Call API I have chosen the input type as Array & tried to pass the list of values but it's not working could anyone correct me please     The values i...

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krishna26 by Kilo Expert
  • 1880 Views
  • 8 replies
  • 0 helpfuls

Error while Discover Datacenter in azure discovery

Hi Team , I have created Azure Service Principle and the Service Account for one of our subscriptions successfully.   From the Service Account record I am clicking the related link 'Discover Datacenters', the discovery end up with status shows as 10-...

rmunjal by Mega Explorer
  • 1136 Views
  • 1 replies
  • 1 helpfuls

Resolved! Alert Management Rules and Sub Flows

Hi, Is it possible to map JSON Parameter values on Alert's Additional Info to Incident Drop Down field. We have a requirement, environment of the server impacted comes as part of event's additional information, we want to map it to Incident's Environ...