I was wondering if anyone knew how to edit the out-of-box reports that are generated for the 'CI Schedule Manager' in the Discovery application (Kingston & London). If you follow my screenshots in order you will see how I get to the report I specific...
I have some network switches that are causing me trouble with the identification phase of Discovery runs. The other ports on the switch often return different results than the management port when the SNMP Identity probes are run. Typically the manag...
I'm trying to discover Isilon storage servers and other equipment that use SNMPv3 for monitoring. For the storage servers, the admin can give me a v3 credential that is simply a username and password with read only access. Sounds simple, except that ...
I am discovering our AWS estate, using multiple Service Accounts. Discovery is creating an AWS Datacenter per Service Account, resulting in Duplicate Datacenters records Is this expected? I have over 20 different AWS Service Accounts, the ideal wou...
I am getting the below two errors while performing discovery for mapping: I am facing this error after the recent upgrade of instance to Kingston 1.Nmap is not installed on MID Server. Verify all MIDs configured to handle selected IP Address have N...
I have a CIM Probe that runs on a non-standard port 6989 vs 5989 or 5988. I can get it to work if I add the following probe parameter schema = HTTPS. This works fine as long as the other CIM Probes use 5989. However it breaks any probes that run o...
Hello, I am trying to access CMDB using ServiceNow given RESTApi from Script include.Password i can read of current user using below code +++++++++++++++++++++++++++var usr = new GlideRecord('sys_user');var tmp = usr.get(gs.getUserID());gs.info("Pass...
Hello, I'm receiving hundreds of these errors messages and I don't see anything that explains what this error message is and how to resolve it. Terminated the probe because the max timeout was exceeded: 600 seconds. Unexpected internal error. i...
I believe that our CIs are just matching against serial number only and not a combination of serial number & name. We discovered this by discovering load balancers (physical & virtual). What is happening is that all of the load balancers (P&V) are up...
Hi, Being from BMC background I have no idea about storage discovery using CIM Server. I have read the documentation but could not make out what is meant by CIM Server and its credentials? The storage discovery could be done using SMI-S provider or ...
Eureka adds a new SSH library, SNCSSH or "ServiceNow SSH," which is gradually replacing the older J2SSH library or "Legacy SSH."J2SSH limitations:no longer being supported by the open source communitythe set of negotiable algorithms is steadily agi...
Dear Experts,Does anyone know what level of access and using which protocol (ssh, SNMP) I need to make it possible for Discovery get information about neighborship between Cisco switches (and other devices). For now, related list for neighbors is sim...
Hi, just been running discovery in our test environment and I've noted a few hundred CI have been created where the CI name is empty for the following classes; Exit Interface Routing Rule Next Hop Routing Rule I suspect this might be down to the ...
We have date and time fields on several forms in ServiceNow and in a majority of cases, the seconds field is not valuable information for us. For example, when someone is scheduling a change, we're not tracking the change down to the second but fro...
Hi All, I would like to navigate to the UI action/ context menu for 'history'. I am unable to find in the UI context menu list as well as UI actions. Thanks & Regards, Raji.
