Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Storage discovery issues

Hi,I am trying to discover storage devices and have configured CIM credentials. I have created a schedule with Storage IPs but discovery is not yielding any results. Unable to find what is the issue as the logs are not telling anyhting relevant to CI...

Rakesh16i by Kilo Expert
  • 3363 Views
  • 4 replies
  • 2 helpfuls

Need solution for looping approval requests

I have a service catalog item that allows the requestor to select any number of distribution groups, from a slushbucket, to become a member of. The catalog item 'workflow' simply creates a task for our helpdesk to manually acquire approval from each ...

Resolved! Help with CURL

I have a curl command which is running perfect, I want to convert this into a REST Outbound Message, I 'm getting 500 [Internal Server Error]return codecurl -u username:123456abctoken https://endpointurl.com/api/methodnameIn the REST message configur...

snowcone by Giga Guru
  • 4075 Views
  • 3 replies
  • 0 helpfuls

Look for a particular file via discovery

All,I'm new to the ServiceNow platform and the world of custom probes/sensors and I have searched but cannot find what I'm looking for.I am looking for a way during Windows discovery, to look for a particular file (defined name/path) and gather the M...

tomcollins by Tera Contributor
  • 2380 Views
  • 4 replies
  • 2 helpfuls

Resolved! Run Discovery Schedules Consecutively

We have a number of Discovery schedules that we're trying to run periodically, however we are not sure how long each job will take to complete and we'd like to ensure that the next schedule doesn't start before the previous one finishes. Is there a w...

Resolved! MTBF

Hi All,Can anyone suggest me how to create MTBF Report for incidents?Regards,Kumar

hemanth_ by Kilo Contributor
  • 8504 Views
  • 5 replies
  • 0 helpfuls

Where are Work Notes stored?

What table(s) holds the values for the Work Notes? To keep it a little simpler, let's just say Work Notes for Incidents. So the activity feed within an individual incident shows all comments and work notes done up until now. For each entry, it shows ...

hazyitsm by Kilo Contributor
  • 34299 Views
  • 6 replies
  • 6 helpfuls