Cloud Management OpenStack integration
Hi guys,I've need to integrate OpenStack with ServiceNow.Can I use Cloud Management module and add OpenStack Account? (Service Account).What allows me to do in OOB?Thanks,
Forum Posts
CMDB Query Builder Export
When I click on the Export button after creating my query it returns the message "User Not Authorized". What is causing this and how can I fix it. I would like to be able to export my query results.
(self-hosted) upon restarting the ServiceNow application server, the node is not coming up, even though we have updated in the run levels
(self-hosted) upon restarting the ServiceNow application server, the node is not coming up, even though we have updated in the run levels.any workaround?
Resolved! Solaris 11 active process discovery without /usr/ucb
The Solaris probe "Solaris - Active Processes" requires /usr/ucb/ps. But our server architect is against installing /usr/ucb and polluting the beauty of the Solaris installation with outside packages.Has anyone successfully modified active process ...
Resolved! How to convert GMT date to EST
When importing expirydate from LDAP to sys_user table - I am obtaining an incorrect date. If user expiry date in Active directory is 31/12/2014 the date being displayed on the user form on ServiceNow is 01/01/2015 I was told that It is being imported...
Scheduled file import from Mid server
I need to do a scheduled import of an .xls file placed on shared drive on a mid server. Any pointers please?There is an update set available at servicenowguru's site for this. Does that wok for Calgary and higher versions? Thanks.
Hiding classes in the CMDB
Hi folks,I'd like to hide a lot of classes from the CMDB as it is listed in my Incident, Change, and Problem pick lists. I tried creating a Reference Qualifier, but the query that specified all of the classes I wanted to hide was way, (way!) too lo...
UI Page Jelly - Mandatory and Required Attributes doesn't work as expected!
Hi All,I woud like to have empty check for my fields in the form using mandatory="true" in the jelly scripting on a UI page, without going in for a customized check on the field.But the mandatory="true" or required="true" doesn't seem to work on Jell...
SEVERE *** ERROR *** com.glide.db.impex.JDBCProbeLoader
Hi.. I am doing test load on a data source connection I made. I got the below error messages. I am not able to determine what is the root cause of the problem. I need help reviewing this error messages and allow me to identify the root of the...
Resolved! PDU Discovery using SNMP
I'm running an snmp probe against a PDU device and getting the following back from the probe:<outletTable oid="1.3.6.1.4.1.1718.3.2.3"><outletEntry oid="1.3.6.1.4.1.1718.3.2.3.1"><outletName oid="1.3.6.1.4.1.1718.3.2.3.1.3"><unk_1 oid="1.3.6.1.4.1.17...
Password reset failing when using special characters in password
I have configured a password reset tool to reset password in Active Directory (using orchestration)I see that it works fine when we use password without special characters. It is failing when I use any special characters like @,&_$I get below error{"...
Mute Solarwinds alerts during reboots/ maintenance windows
Wanted to mute Solarwinds alerts during our patch weekends when all servers are rebooted because they have to be and our mailboxes get flooded with Solarwinds alerts. I decided to use custom properties for this purpose. Here's what I did.Login to the...
Discovery Security Concerns
Hi All,Some of my business units are concerned that allowing authenticated discovery will create a massive vulnerability in the following scenario:A malicious user gains access to our instance with an administrative or other powerful roleA custom pro...
Resolved! Issue CIM Credential for Pure storage discovery
We have CIM credential for Pure Storage,NetApp,EMC VNX . Issue is when we scan for Pure Storage device it always trigger a NetApp CIM credential .So,when we InActive NetApp Credential and try to scan same device then it trigger Pure Storage C...
how can I make the message key unique so that a new alert/incident is always raised from a certain event
How can I make the message key unique so that a new alert/incident is always raised from a certain event?Generally we use the default behavior so that related events are linked to a single Alert via the Message Key however we have a new requirement f...
