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MID server really required for web service integration?

Hi All,   I am very new to ServiceNow and very little aware of SN capabilities and its best practices. I need help on deciding MID server is really required for integrating with web services in asynch manner. I have gone through multiple link on wik...

anand_tank by Giga Contributor
  • 3980 Views
  • 4 replies
  • 0 helpfuls

addDays is not working

Hi everyone,I have written the below piece of code.bit it is not working.Can anyone please help me on that.  var time=current.u_meeting_date;   var gdt = new GlideDateTime(time);   gs.addInfoMessage(gdt);//this is coming   var timeupdated=gdt.addDays...

smondal by Kilo Explorer
  • 5538 Views
  • 9 replies
  • 1 helpfuls

Some questions about VPN and MID server

Hi all,While having a discussion with customer we got a scope of questions we couldn't really get clarified from ServiceNow wiki. Here is the list of questions:About VPN:1) Could you please provide some technical information about VPN implementation ...

eastashkina by Kilo Explorer
  • 5236 Views
  • 2 replies
  • 0 helpfuls

Add a Change Approval Based on Blackout Dates

We have a need to add a VP for change approvals during blackout windows. We have played around with a script in the workflow but have not been able to get anything to work.  Wanted to see if anyone else has done anything like this an how you went abo...

Resolved! Email - Mulitple inbound Aliases

Hi All,We have implemented SN recently and by default all users have a single email address. eg username@example.com. Every morning we get an upload of user data via a MID server. All of this functions correctly however it has only recently come to o...

gbernie by Kilo Expert
  • 4806 Views
  • 7 replies
  • 1 helpfuls

Resolved! Setting a stage as (Skipped)

So I am looking for a way to set a custom stage to show (Skipped) based on the condition that the catalog task is set to closed incomplete. For the customer what they would see then would be a green check mark of the custom stage and (Skipped) after ...

michaellesch by Tera Contributor
  • 4298 Views
  • 4 replies
  • 0 helpfuls

Resolved! Adding Notes To A Closed Incident

I have a user who would like to add work log notes to incidents that have 'Closed' status, for her own reference.  We recently upgraded our system to Dublin and she appears to have had rights to add the notes until now.   Wondering if the upgrade kn...

smithro by Tera Guru
  • 2797 Views
  • 2 replies
  • 0 helpfuls

Mid server logon failure

Hi.. Am getting an error like "Unable to start the service now mid server service. The service did not start due to lonon failure (0x42d)" while starting the mid server service. If anyone have faced this issue kindly explain me the problem

deepamai by Kilo Explorer
  • 2927 Views
  • 4 replies
  • 0 helpfuls

Resolved! Set active to False

Is this a business rule? I have changes that are closed incomplete but still show active? Where is this flag set?  Thanks JJ

Jeffce by Tera Expert
  • 10020 Views
  • 11 replies
  • 0 helpfuls

getDisplayValue() not working in a catalog client script

We are currently on Dublin patch3 and I am trying to set up a catalog client script where when a 'requested for' person is chosen I want to write some of the information from the user record to read only variables.   The problem it seems is that the ...

Matt Small1 by Tera Expert
  • 35756 Views
  • 7 replies
  • 3 helpfuls