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How to import data into SNOW

Hi All,  I want to import data into SNOW - how is this possible in this toolset SNOW?   Also what does SNOW stand for? (A common question!)  Thanks!

Resolved! The Affected CI's related list in Change or incident table

The service now wiki talks about the Affected CI's related list but I can't find it when I try to personalize the forms.   https://wiki.servicenow.com/index.php?title=Attaching_Configuration_Items_to_an_Incident  Anyone know how to add the field that...

modonnel by • Mega Contributor
  • 8430 Views
  • 8 replies
  • 1 helpfuls

Creating Custom Probes and Sensor for Discovery.

Hi All,I have been using Service-Now discovery functionality for last 3 -4 months. Gradually moving ahead and skill enchancement propose, I am interested in learning how to customize our probes and sensors for accommodating not supported network devi...

aniketsi by • Kilo Explorer
  • 4162 Views
  • 3 replies
  • 0 helpfuls

Resolved! Can I customize which probes are triggered for different schedules?

I am discovering across multiple sites with different requirements.While one set of sites is OK with one set of probes, other sites require that only a minimal set of probes take place.For example, the Linux Classification will trigger 15 probes (inc...

kurtdean by • Kilo Contributor
  • 2191 Views
  • 4 replies
  • 1 helpfuls

SNMP - Classify: 0 OIDs for UPS

Hello Everyone,I am running discovery for UPS and able to discover few UPS but for most the UPS I am getting SNMP - Classify: 0 OIDs   in ECC queue and warning as SNMP probe timed out. Target is either unreachable or there are no valid credentials fo...

Daily/Weekly/Monthly BAU task tracking

Hello!Im looking for a way to generate tasks on a montly bases and assign them to teams to handle BAU infrastructure management. I have been playing around with visual task boards for this but its beginning to feel like im using a screwdriver to hamm...

Woz by • Tera Contributor
  • 4250 Views
  • 1 replies
  • 1 helpfuls

NIC discovery

We've had some inquiry from our Server Operations team to discover and list NIC's for Servers.   Some servers have one, but we have up to 4 on a server and they would like discovery to find the NIC's and list them on the form.   Has anyone done this ...

coryk by • Kilo Explorer
  • 1579 Views
  • 2 replies
  • 0 helpfuls

Non Discoverable CIs

Has anyone started to capture Non Discoverable CIs in CMDB (i.e. applications)? I would like to know a few things....1) what is your validation strategy?2) what is your remediation strategy?3) who do you consider the best data owner?I am starting to ...

dyma06 by • Kilo Contributor
  • 1979 Views
  • 5 replies
  • 4 helpfuls

Unable to Discover the Version Name of SQL Instance

I see an issue in my Discovery results - version name of the discovered SQL instances isn't getting populated on the database instance CI form.   When i access the XML payload in the Input record of "MSSql DB On Windows Pattern - Horizontal Discovery...

ameertalha by • Kilo Explorer
  • 1782 Views
  • 3 replies
  • 0 helpfuls

Data collected by Azure Discovery

I was looking through the new documentation for any mention of data discovered by the Azure discovery functionality within Servicenow. I checked the familiar area for data collected by Discovery but none of the Azure nor AWS stuff was covered. The en...

payton by • Kilo Explorer
  • 1891 Views
  • 4 replies
  • 0 helpfuls

DCIM integration

Hi All,  Can Anyone give me any idea about DCIM Integration Set up?  Thanks in Advance.  Regards,Swapnali

smondal by • Kilo Explorer
  • 4523 Views
  • 7 replies
  • 0 helpfuls